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IT Services for Not-For-Profits

Mission-Focused IT Support Services for Not-for-Profit Organisations

Speak to an IT Expert for NFPs
NFP staff being productive with their mission because of Office Solutions IT's Not-for-profit IT services

The Not-For-Profit IT Services That Keep Volunteers & Staff Productive

Keep the mission going with the right tools so your employees, board members, and volunteers can contribute without the IT friction.

We provide custom IT services for Not-For-Profits (NFPs) through efficient, innovative, and budget-friendly IT services designed to support your mission success.

Over the last 30 years, Office Solutions IT has been involved with many Lotteries West-sponsored projects, which assisted NFP clients every step of the way. We possess extensive technical expertise in navigating the DonorTec bid process and can help you whenever needed.

Some of the most recent projects we've completed include the digital transformation of Youth Focus, a new HeadSpace centre in Midland and aiding EDGE employment solutions in meeting their cyber security compliance regulations.

Get in touch with us today, and we'll show you how our range of customised IT services can turn your not-for-profit organisation into an efficient, secure hub that boosts mission impact.

Get the IT Service Your NFP Deserves

30+ NFPs

Trusted by organisations across Australia

18 Minutes

Average response time for support tickets

ISO Certified

In Quality & Safety Management

100% Success Rate

For Microsoft 365 migrations for NFP

Trusted by Not-for-Profit Organisations in Australia

People Who Care is an Office Solutions IT Not-for-Profit Client WANNEROO is an Office Solutions IT Not-for-Profit Client Miners Promise is an Office Solutions IT Not-for-Profit Client HorsePower is an Office Solutions IT Not-for-Profit Client
Financial, donor, and client data protection with Office Solutions IT services for not for profits

Protect Donor & Client Data with Reliable IT Services for Not-for-Profits

Build donor trust, meet grant requirements, and protect the information of vulnerable communities with a resilient not-for-profit IT security service designed for your day-to-day protection.

At Office Solutions IT, we secure NFP organisations like yours so that you can focus more on your mission and less on technical challenges. We offer tailored cyber security solutions designed for real NFP risk profiles, from donor and client data protection to Microsoft 365 non-profit data protection and compliance.

The success of your mission not only lies in your intentions but also in the trust of your clients and beneficiaries. Start with a strong and secure IT from an ISO-certified Managed Service Provider that truly cares about your mission's success.

Explore Our Not‑for‑Profit IT Services

Not-for-Profit Apps & Platforms We Can Support For You

Your NFP’s day-to-day software isn't just tools; they're your support for staying operationally efficient. We’re experts on the apps and platforms you use daily, as we work directly with many of the major software providers in the NFP sector.

That’s how our IT services for not-for-profits roll, and that’s how we’ll get you up and running. Check out our case studies or see what our clients say to learn more.

Microsoft 365 Nonprofit

Adobe Creative Suite

Google Workspace

MYOB

Xero

AvantCare

Microsoft Dynamics 365

“We’re absolutely thrilled to be working with OSIT and couldn’t be more pleased with the level of service we’ve received. They’ve proven to be not just a service provider but a true partner in helping our business thrive. If you’re looking for IT support that genuinely cares about your success - we wholeheartedly recommend OSIT!”

Amber Green - YVSC Pty Ltd
Get the IT Service Your NFP Deserves

Not-for-Profit IT Services That Accelerate Missions w/o the Overspend

We create cost-saving IT services for not-for-profits so you can accelerate your mission without increasing overhead. And it's not just a promise, it's how we work every day, and we back it up with real results!

Essential IT Support

Never let your IT down again with a proactive on-demand not-for-profit IT support, ready to get your NFP running again whenever needed.

Get quality IT support

Managed IT Support

Stay on top of your mission with managed IT services for NFPs designed to fully maximise mission productivity and ROI potential.

Supercharge your business

IT Projects

Deploy IT projects that help you run a modern, efficient NFP organisation without sacrificing your budget or community mission reach.

Deploy IT projects seamlessly

Cloud

Simplify collaboration across teams and multiple locations with a cost-effective cloud system that’s operationally flexible and secure.

Future-proof your IT

Cyber Security

Give your organisation tailored IT security services for NFPs. We can help you minimise the risk of costly breaches, ransomware, and other cyber threats.

Keep your data safe

Virtual CIO

Let a non-biased IT expert support your not-for-profit, from tech costs, M365 licensing, vendor management, cloud solutions, and security.

Unlock business potential

Communications

Keep collaborations and improve communication between teams and clients or donors through a UC solution designed for NFPs and charities.

Build team communications

IT Services for Not-For-Profits Designed for Mission Success

  • 24/7 IT Helpdesk That Knows Your Not-for-Profit

    Never lose progress on your mission-critical work again with a 24/7 not-for-profit IT help desk service that understands you.

    Not-for-profits run community programs, onboard volunteers, prepare grant submissions, launch fundraising campaigns, and coordinate with donors. But all it takes is a single IT delay to derail all that mission work.

    With Office Solutions IT, you’ll get a dedicated team of IT experts looking after your IT for you, whether during usual 9-5 office hours or while you're organising outreach programs running after. We’re here to support your mission’s uptime and progress.

    ✔️ Dedicated IT helpdesk that knows your systems, tools, and mission
    ✔️ 24/7 monitoring and support to improve uptime and productivity
    ✔️ Fast onboarding/offboarding and support process for staff changes
    ✔️ Knowledge base of NFP IT environment for rapid troubleshooting
    ✔️ Business-standard cyber security for downtime prevention
    ✔️ Always ready IT support for NFPs so you can focus on your mission
    ✔️ Predictable IT costs for NFP budget constraints

    Get Reliable IT Services for Non Profit Teams
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  • Grant-Ready Not-For-Profit Security Baseline

    Increase your chances of winning grants, securing funding, and meeting compliance requirements with IT security services designed for not-for-profits.

    Donors, government programs, and philanthropic organisations are more likely to support your cause if you’re known as a credible not-for-profit organisation with a security-focused IT strategy. With Office Solutions IT, we set the baseline for your NFP to protect donor data, client information, software, and other digital assets from cyber threats.

    And we do this with your budget in mind, so you’re getting all the cyber-protection you need without going over-budget.

    ✔️ Documented response procedures to cyber attacks
    ✔️ 24/7 EDR/MDR reinforcements against online threats
    ✔️ Enterprise-grade security features for Microsoft 365 Nonprofit
    ✔️ MFA, monitoring, patching, alerting, backup, and identity protection
    ✔️ Secure collaboration across Microsoft 356
    ✔️ Compliance with ACNC regulations and governance
    ✔️ Daily onsite and offsite backups with disaster recovery options
    ✔️ Security awareness training for volunteers, part‑time staff, and remote teams
    ✔️ Cyber security aligned with the Essential Eight framework for NFP compliance

    Talk to a Non Profit IT Services Expert
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  • Microsoft 365 Nonprofit Expertise

    Turn your Microsoft 365 license into a secure, flexible, and cost-effective digital tool that drives your NFP's mission forward to success.

    Microsoft 365 Nonprofit is a discounted productivity suite of tools, including Word, Excel, Teams, PowerPoint, and Outlook, available for eligible charities and nonprofits. As a certified Microsoft Solutions Partner, Office Solutions IT can help you maximise your M365 licenses with discounts, expert management, configuration, security, and optimisation.

    As a part of our IT services for not-for-profits, we make sure your Microsoft 365 is not only safe and efficient, but also tailored specifically for your NFP’s mission.

    ✔️ Discounts on M365 plans for eligible organisations
    ✔️ Cyber security solutions for Microsoft 365 Nonprofit programs
    ✔️ Improved productivity for hybrid teams via OneDrive, SharePoint, and Teams
    ✔️ NFP cyber security practices aligned with ACNC regulations
    ✔️ Immutable backup + disaster recovery for Microsoft 365 data
    ✔️ M365 training for staff and volunteers

    Save on Microsoft 365 Nonprofit Licensing
    Read More

  • ACNC Compliance & Governance Framework Setup

    Meet ACNC expectations for charities and not-for-profit organisations with a nonprofit IT services provider that can help you every step of the way.

    NFPs in Australia handle sensitive financial records, donor information, client data, case files, and fundraising details daily, making them required follow strong compliance and regulations set by the Australian Charities and Not-for-Profits Commission (ACNC).

    At Office Solutions IT, we create compliance & governance frameworks tailored to your NFP. We assess and implement budget-friendly IT solutions to make you're ACNC compliant and can focus on your mission safely and confidently.

    ✔️ Secure governance for not-for-profit IT environments
    ✔️ Role-based access controls to donor, client, & financial data
    ✔️ File versioning, retention policies, audit trails, secure backups, MFA via M365 Nonprofit
    ✔️ RPO/RTO for backups and disaster recovery
    ✔️ Regular security awareness training and attack simulations
    ✔️ NFP-aligned cyber security policy by OSIT

    Secure Your Mission With Not for Profit IT Services
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  • Predictable, Nonprofit-friendly IT Costs

    Never juggle unpredictable IT expenses ever again with fixed-priced IT services for not-for-profits that cover your tech requirements without compromise.

    Not-for-profit organisations rely on donations, government support, and fundraisers to fulfil their mission. This means every dollar counts, and all expenditures need to be justified. However, IT expenses can often be unpredictable due to ad-hoc repairs, emergency troubleshooting, and unmanaged licensing, which can lead to overspending risks for NFPs.

    With Office Solutions IT, you get fixed nonprofit managed IT services that include transparent NFP-friendly pricing that's budget-friendly while still providing the IT support you need.

    ✔️ Strategic and efficient IT planning
    ✔️ Uber transparent pricing that’s just right
    ✔️ Vendor, system, and IT budget management
    ✔️ Leverage Microsoft 365 Nonprofit perks for NFPs & charities
    ✔️ Microsoft 365 Nonprofit backups & disaster recovery
    ✔️ Flexible licensing & support w/o the unexpected price jumps
    ✔️ Full financial transparency in IT budget and spending

    Make Your NFP IT Budget Go Further
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  • Volunteer-friendly Onboarding and Offboarding

    Turn your not-for-profit into a dynamic workforce with a secure, streamlined process optimised by an ISO-certified IT services provider for not-for-profits.

    When you’re working with different mixes of people, from interns and part-timers to volunteers and seasonal staff, onboarding/offboarding them into your systems can feel like a full-time job. And delays in these processes can lead to access issues, delays, license issues, and security gaps.

    Office Solutions IT can handle all onboarding and offboarding for you, including user setup, automated workflows, and secure account deactivation, all included in our nonprofit IT services.

    ✔️ Automated M365 provisioning for staff
    ✔️ Role-based access controls for security hardening
    ✔️ Revoke system access to orphaned accounts
    ✔️ Automate M365 Nonprofit user lifecycle workflows
    ✔️ Remote team collaborations through Teams, OneDrive, & SharePoint
    ✔️ Identity governance & access controls via M365 Nonprofit
    ✔️ 24/7 security across the board

    Improve Productivity With NFP‑Aligned IT
    Read More

Latest IT Blogs for NFP & Charity Organisations

Read through our IT blogs created for not-for-profit organisations. If you're thinking of optimising your IT resources or protecting donor data, our blog articles will help you make an even better impact in your community with IT.

Why healthcare IT services is a must, not a should.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...
Read More
MSP vs vCIO: What’s the difference and which one is right for you

MSP vs vCIO: What’s the difference and which one is right for you

Managed Service Providers (MSPs) and Virtual Chief Information Officers (vCIOs) both solve an...
Read More
Why You Need Managed IT Services to Safeguard Success

Why You Need Managed IT Services to Safeguard Success

Today, businesses can no longer afford to view Information Technology (IT) as just a supporting...
Read More

Not-For-Profit Service IT Case Studies

See how our tailored IT services for not-for-profits have empowered organisations like yours to do more good with less stress and keep their teams smiling.

Youth Focus

Youth Focus needed a secure IT environment that would grow with the organisation, eliminate ongoing hardware expenses, and provide a seamless migration without disrupting their critical, day-to-day lifesaving services. They reached out to OSIT for a nonprofit IT services solution aimed at improving their operations.

READ CASE STUDY

Womens Health and Family Services (WHFS)

WHFS recognised that they could reach more individuals in need through their IT. But they lacked the systems and support to enhance their service delivery. They reached out to OSIT, a nonprofit managed IT services provider, for assistance in implementing the right solutions tailored to them.

READ CASE STUDY

Calvary Youth Services

Calvary Youth partnered with Office Solutions IT and our Virtual CIO to modernise their IT systems, which boosted productivity, reduced system errors, and improved cyber security. With our IT services for nonprofits, they now benefit from better IT performance and lower monthly costs, without losing essential system features.

READ CASE STUDY

 

Midway Community Care

After realising how critical reliable IT is to their mission, Midway partnered with OSIT for nonprofit managed IT services. We helped them scale their IT, from cyber security to 24/7 system uptime, so they can have a stable, secure environment with minimal downtime that stays within budget.

READ CASE STUDY

FAQs for not-for-profit IT solutions

Here are some frequently asked questions from not-for-profit organisations seeking reliable, secure, and cost-effective IT support.

Our nonprofit IT services encompass everything your organisation needs to stay secure, operational, and efficient in supporting your community mission. Typical services include 24/7 IT support, managed cybersecurity, cloud migration and management, IT management, project deployment, and unified communications.

For more details or to discuss a unique IT requirement, please reach out through the form below.

We implement a custom multi-layered security approach tailored to each client's risk profile. For NFPs, we protect donor and client data through Microsoft 365 security controls, immutable backups and disaster recovery, Essential Eight security controls, encrypted cloud data and backups, regular security awareness training, and comprehensive IT security policies.

Not-for-profit IT services are specifically designed to meet the technical and operational requirements of nonprofit organisations, including heavy compliance and governance needs, tight budgets, and confidentiality of donor and client information.

Unlike its generic counterpart, nonprofit IT services are all about strengthening your mission capacity to help more people in need.

In today's fast-paced digital world, IT support for not-for-profits play a vital role in enhancing the internal efficiency and innovation of organisations.

Partnering with an IT services provider for not-for-profits gives you access to a dedicated team of experts who monitor your systems around the clock. They proactively address issues before they escalate and help you take advantage of the latest technologies and solutions, all while staying within your budget constraints.

We now serve businesses throughout Australia, including the most remote areas in WA, VIC, and NSW.

With our headquarters in Perth and the recent establishment of our offices in Mandurah, Bunbury, Karratha, Melbourne and Sydney, we are well-equipped to deliver high-quality nonprofit IT services on a national scale. This allows us to offer faster support and address the unique IT challenges faced by our clients.

Absolutely! We handle a variety of IT projects and services for nonprofits and thrive on the unique challenges they present. Feel free to reach out to us using the form below to ensure we are the best fit for your IT needs.

The costs for IT support in not-for-profit organisations can vary depending on your specific tech needs, size, and available budget.

We strive to find the best IT solutions that align with your needs and budget, so you can maintain smooth operations without the stress of overspending.

Absolutely! We've teamed up with many well-known NFP organisations across Australia, so we understand that budgets can be tight. We're dedicated to providing the best possible IT services for nonprofit organisations while keeping things affordable and within your budget.

Yes. We’ve helped numerous eligible not-for-profit organisations get substantial discounts and licensing grants through Microsoft 365. This support has allowed them to optimise their IT spending while enhancing their team's efficiency and security.

We can onboard staff and volunteers within 1–2 hours. Once we get the bits and bobs sorted out, our team will get on to your IT quickly, including user onboarding.

Of course! We prioritise aligning your organisation with industry regulations and compliance requirements. Our IT experts, well-versed in the nonprofit and NFP sector, will evaluate your systems, recommend solutions, deploy IT projects, and maintain your ecosystem to ensure continued compliance with regulatory changes.

The Microsoft Donation Program is an initiative designed to provide software, training, and resource support to nonprofit organisations and libraries worldwide. The aim is to help these institutions fulfil their missions and make a significant impact in their communities.

To be eligible for the program, your organisation must be recognised as a nonprofit and non-governmental entity, and it should not have any policies or missions that promote discrimination of any kind.

Set Your Mission in Motion with IT Services Built for Not-For-Profits

Set Your Mission in Motion with IT Services Built for Not-For-Profits
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