Mining IT Services

The Managed IT Services for Mining That’s All About Sustainability, Innovation, Security

Mining IT Services Built for Remote Sites, Safety, and Uptime

Mining operations extend far beyond office environments. Mine sites are often extremely remote and safety-critical. That’s why, as we look after the IT services for a variety of mining, exploration and oil & gas companies worldwide, we combine technical experience, support, management – the works.

That’s how OSIT’s award-winning managed IT services for mining work.

We are often responsible for all communications and IT systems at mine sites located as far away as Sierra Leone and Cote d’Ivoire. Our focus on affordable IT solutions to support efficient operations, productivity and output needed in your sites. We also understand the complexities in your industry, so your communication systems, cyber security, processes, and data security are tailored to your success.

Leave your IT in capable ISO-certified hands and maintain uptime across mine caps, pits, plants, and HQ. Contact us today to create tailored mining IT services that generate great results.

30 Years

Supporting mining operations in Australia

ISO Certified

IT provider in quality & safety management

100+ Experts

Available to support your mine site operations

Trusted by Mining Organisations in Australia

Set Up Sustainable Managed IT Services for Mining

Office Solutions IT is a managed service provider that understands mining terrains and honours sustainable practices. As a Carbon Neutral Organisation, we enhance operational efficiency, optimise workflows, reduce downtime, comply with industry regulations, and ensure cloud-based accessibility, all while reducing your site’s environmental footprint.

Foster a more sustainable and innovative managed IT services for mining that not only reduces costs and improves uptime, but also lowers your operation’s energy consumption and emissions.

Mining Tools & Platforms We Speak Fluently

We specialise in optimising major geoscience, mapping, and resource platforms for mining sites to fit modern mining and resource operations.

Our mining IT services guarantee that the software you use is set up, integrated, governed, backed up, supported, and accessible across mine locations, ensuring resources are always available. Check out our case studies or read through our 250+ reviews from happy clients in Australia.

Office Solutions IT supports ioGAS software

ioGAS

Office Solutions IT supports ArcGIS software

ArcGIS

Office Solutions IT supports QGIS software

QGIS

Office Solutions IT supports Micromine software

Micromine

Office Solutions IT supports GEOVIA software

GEOVIA

Office Solutions IT supports Datamine software

Datamine

Office Solutions IT supports Advance Logic Technology software

Advanced Logic Technology: WellCAD

Office Solutions IT supports SURPAC software

Surpac

Office Solutions IT supports LogChief software

Logchief

Office Solutions IT supports DATASHED software

Datashed

Office Solutions IT supports PRONTO software

Pronto

Office Solutions IT supports Deswik software

Deswik

"The time savings alone are substantial with OSIT taking care of our IT. We don’t waste time and effort planning and managing IT, so we have more time and energy for business.”

BENJAMIN FABIAN - WREN OIL

Mining IT Services That Give You an Industry Edge

With remote mining operations, you’ll need more than just the standard IT support. We offer mining IT support, designed to deliver the innovation and safety you deserve – and that’s what Office Solutions IT delivers (and more).

Essential IT Support

Improve your uptime with a farsighted, on-demand IT support to look after your mining IT without the commitment.

Get quality IT support

Managed IT

Managed IT Support

Stay on top of your mining IT, all while maximising your ROI, productivity, efficiency, and collaboration across mining sites and HQ.

Supercharge your business

IT Projects

Position your IT where you want it to be with an ultra-reliable OSIT team to assess, implement, and maintain your IT projects for you.

Deploy IT projects seamlessly

Cloud

Optimise your access, security, and data management with cloud solutions meticulously designed for your mining site's success.

Future-proof your IT

Cyber Security

Elevate the IT security of your critical mining operations to protect your organisation from cyber risks and disasters before they happen.

Keep your data safe

Virtual CIO

We’re your IT partner experienced in IT services for mining organisations. We assess, deploy, and support you on the path to success.

Unlock business potential

Communications

Keep online connectivity across all mine sites with a reliable communications network - even in the most remote regions in AU.

Build team communications

The Practical Wins You Can Enjoy with Mining IT Services

Enjoy safer, more secure, and efficient operations from HQ to remote pits with our fully developed managed IT services for mining.

  • Work on Remote Mine Sites w/o the Connection Issues

    Stay connected across headquarters and mine sites to pits and processing plants, without the common IT network frustrations faced in the mining industry. 

    Beat unstable internet and outages with mining IT services designed to address the technical obstacles of mining operations, from long-distance remote sites, terrain challenges, harsh weather, and remote workplace ecosystems. With Office Solutions IT, you’ll never have to compromise on safety and efficiency. We provide fast, reliable, and consistent connections to maintain mining operations across various mine sites.

    ✔️ Maintain seamless connection with SD‑WAN and carrier‑diverse satellite links
    ✔️ Utilise LTE/5G, Fibre, Starlink to improve stability & uptime
    ✔️ Real-time monitoring of sensor data, production KPI, and environmental metrics
    ✔️ Run modelling, planning, and geological tools smoothly
    ✔️ Enjoy 24/7 availability for OT/SCADA systems
    ✔️ Create modern connectivity ecosystems for FIFO workers and roaming teams

    Read More
  • 24x7 IT Security Services for Mining Operations

    Keep your operations secure, compliant, and running smoothly with round-the-clock IT security services for mining corporations in Australia.

    With one of the highest cyber security risk profiles of any industry, it's essential to have a secure, compliant, and highly resilient IT system that provides continuous infrastructure and network protection. This ensures the efficient running of mining operations.

    With Office Solutions IT, your IT system becomes a tool for efficiency and a defense against operational, environmental, safety, reputational, and financial risks. We help you prepare for secure-ready operations with managed IT services for mining, so you don’t have to.

    ✔️ Round-the-clock SOC monitoring for mining operations
    ✔️ Protection of OT & SCADA against cyber threats like ransomware
    ✔️ Security coverage to microwave, satellite, fibre, LTE/5G, and SD‑WAN networks
    ✔️ Essential 8 alignment against security mining IT vulnerabilities
    ✔️ Real-time monitoring and detection, threat isolation, and data integrity protection
    ✔️ Immutable backups and DR for M365, email, and cloud data
    ✔️ Real-time replication of OT/IT workloads 
    ✔️ Scalable mining IT security system

    Read More
  • Shield Production & Safety Systems from Cyber Incidents

    Protect your operations from disruption, ransomware attacks, and data loss with managed IT security services designed for mining corporations.

    With the heavy reliance on OT, SCADA, control networks, cloud data, and industry-specific systems, all it takes is a single breach to halt operations completely. Office Solutions IT can turn your mine’s IT systems into a digital fortress that shields your systems and improves crew safety, because operational protection leads to uninterrupted production and safer people.

    ✔️ 24/7 monitoring & operational sensors on mining IT anomalies
    ✔️ Real-time alerts on safety-critical controls
    ✔️ Immutable backups and DR against ransomware attacks
    ✔️ Access controls & session monitoring to prevent unauthorised exploitation
    ✔️ IT/OT segmentation for production & system safety
    ✔️ Cloud backups of SCADA configurations, plant data, ERP systems, and workloads
    ✔️ SOC & OT security to minimise disruptions on remote operations

    Read More
  • Improve Site Throughput, Safety, and Exploration with the Cloud

    Turn your mining operations into a data-driven machine that boosts throughput, security, exploration workflows, and support with Mining 4.0.

    With Office Solutions IT, you can access cloud-driven mining IT services focused on accelerating your operations and turning them into future-ready assets. You'll have cloud IT benefits from real-time analytics, faster modelling & scheduling, fewer delays, optimised processing performance, and increased daily output, all of which make your mining operations more efficient for the better.

    ✔️ Accelerate decision-making, modelling, processing, and team coordination
    ✔️ Access cloud-based dashboard for environmental monitoring
    ✔️ Utilise secure SCADA and OT data at remote operation centres
    ✔️ Implement secure & high-performing cloud solutions for field teams, geologists, contractors, etc
    ✔️ Establish cloud-driven remote operation centres (ROC)
    ✔️ Enable real-time resource tracking and logistics via cloud

    Read More
  • Essential Eight Maturity Assistance for Mining IT Systems

    Set a strong baseline for your mining organisation, and make it harder for cyber threats to penetrate your defences with the ACSC Essential Eight Strategy.

    Being Essential Eight compliant is no longer an option for mining operations; it’s a requirement. With numerous threat actors and evolving cyber threats just lurking in the shadows waiting for the moment to strike, it’s your responsibility ensure your IT systems are cyber-resilient from top to bottom.

    The higher your E8 maturity level, the better protected you will be. And Office Solutions IT can help make your E8 compliance a smoother process through assessment and solution implementation to ongoing maintenance.

    ✔️ Application hardening on all mining, geoscience, and mapping software
    ✔️ Multi-factor authentication for all user (FIFO, contractor, vendor, stakeholder) logins
    ✔️ Enforce access controls to systems, files, and networks
    ✔️ Restrict office macros to prevent malicious scripts from exploiting vulnerabilities 
    ✔️ Regular patch management on all software, applications, and operating systems
    ✔️ Regular backups to recover operations after a cyber attack
    ✔️ Implement application control to block malicious apps

    Read More

Our Mining IT Services In Action

Ironbark Zinc

From having a physical office, Ironbark Zinc fully transitioned to a remote working environment with Microsoft 365, with OSIT’s tailored IT services for mining organisations

Read case study

CMEWA

With OSIT’s all-inclusive fixed-price mining IT services, CMEWA ironed out their Dynamics CRM issues and telecommunications, which improved its IT spending and support.

Read case study

Vimy Resources

Vimy modernised their workplace with Microsoft 365, which leveraged cloud computing to enable secure remote access – all included in OSIT’s managed IT services for mining.

Read case study

Leichhardt

Leichhardt, a salt mining company in Western Australia, established a cyber secure and reliable managed IT system for their new remote mining site in Carnarvon to ensure smooth operations.

read case study

Our Recent IT Blogs for Mining and Resource Companies

Browse our latest blogs below, or explore our full blog library for insights on supporting remote and FIFO sites, improving operational uptime, securing OT and IT environments, and keeping communications strong across your teams.

Why healthcare IT services is a must, not a should.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...
MSP vs vCIO: What’s the difference and which one is right for you

MSP vs vCIO: What’s the difference and which one is right for you

Managed Service Providers (MSPs) and Virtual Chief Information Officers (vCIOs) both solve an...
Why You Need Managed IT Services to Safeguard Success

Why You Need Managed IT Services to Safeguard Success

Today, businesses can no longer afford to view Information Technology (IT) as just a supporting...

Common Mining IT Service Questions

Find the answers to some of the most frequent questions we receive from CEO, CFO, and CTOs about our managed IT services for mining.

Yes! Every organisation is unique and has different needs and goals, but they mostly have the same goals: a working (and secure) IT.

That’s why the IT security services we provide for mining organisations are customised to each one, so they’re aligned with unique operational objectives.

Mining IT services are tailored to address the unique operational and industry requirements of mining sites, which are often remote and have heightened security vulnerabilities. These services can involve aspects like OT segmentation, safety and compliance requirements, SD-WAN availability and bonding, OT/IT integration, and resilience testing.

General IT services typically offer basic support ranging from cybersecurity to cloud services, which may not meet the complex needs of multi-site mining operations.

Certainly! We have experience with a wide range of mining IT projects. Please reach out to us via the form below to start your journey to a better IT experience.

Of course! We offer tailored IT support services to mining organisations throughout Australia.

We understand that each organisation has unique operations, which is why we customise our IT services according to your specific requirements for the best results (and we're the best for it).

Yes, we can work with your current team. Whether you need assistance managing IT, deploying projects, or maintaining systems, we are here to help. We have a reputation for collaborating effectively with internal IT teams. Feel free to check our reviews.

Given the increasing risk of cyber threats to mining organisations, it's crucial to implement a strong, strategic, and tailored cybersecurity system to protect your operations from these vulnerabilities.

We support clients throughout Australia. When we say 'throughout', we truly mean it, covering everything from the state capitals to the most isolated areas. We have offices in Perth, Mandurah, Bunbury, Karratha, Sydney, and Melboune.

Yes! Our mining IT services include 24/7 monitoring and incident response. We provide SOC/MDR, customise incident response plans, implement escalation processes, and more.

Yes, we support all three! We can integrate, set up, secure, and maintain a wide range of mining software for you. Check out our list of tech expertise.

Drive Your Operations Forward with Proactive Mining IT Services

Keep your sites online, your teams connected, and your data secure with our purpose-built IT services for mining operations, FIFO workforces, and high‑availability environments. Get started today!