Robust cyber security service that will fortify your business.
Strategic IT management services for your small and midsized business.
Efficiently managed cloud services without the headaches.
IT projects delivered with precision and efficiency.
Tailored business communication services to connect with ease.
Ensure your firm is secure and compliant.
Focus on patient care while we focus on your IT.
Grow your legal practice with proven IT solutions.
Establish consistent IT in your mining operations.
Support your mission with
tailor-fit IT.
Get projects done efficiently and securely.
Meet your friendly neighbourhood IT guys and gals.
Discover how we became an IT company that gets you.
Find out what we do outside of our IT work.
Uncover our commitment to providing IT that works.
Recognitions and awards we’ve earned over the years.
Start your IT career with one of the best MSPs in Australia.
In a growing Australian SME, there’s no room for complications and distractions. Say hello to our no-frills and no-fuss essential IT support plan that gets the job done right.
Our Essentials plan offers straightforward, hassle-free IT support that adapts to your evolving IT and cyber security needs – all with proactive assistance whenever you need it. So, if there’s an IT emergency, your favourite bunch of IT superheroes are ready to help. From IT support to data backup, we will be your proactive partners in making your IT systems seamless.
When your IT is reliable, your productivity soars. Start your IT success journey with OSIT, an ISO-certified on-demand IT support provider.
Clients that rely on our on-call IT support.
Average response time for high-priority tickets.
On-demand IT support is available at your convenience.
IT issues can arise at any time, even for the best of us. However, you can have a dedicated team of on-demand IT support experts ready to help you get back up and running, without the commitment of a full managed IT service.
Reaps the benefits of having an on-call IT support provider where issues are investigated at the root to make sure it doesn’t happen again.
Our essential IT support is ideal for SMEs looking for:
✔️ Baseline monitoring & maintenance
✔️ An assigned IT support team
✔️ IT support without a long-term commitment
✔️ Proactive IT solutions
✔️ An IT solution under $1000
Make data-driven decisions and nail your IT budget with a certified IT manager.
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Comprehensive cyber security solutions to fortify your SME against cyber risks.
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Wouldn’t it be nice if you could have a skilled team of IT engineers ready to provide proactive IT solutions whenever you need them?
That’s how our essential IT support works.
Never get bogged down in the details ever again. Our dashing squad of IT superheroes will work on the cogs and bolts in the background (and will even do monitoring and maintenance) so you can just go about your day-to-day operations without worrying when your IT systems will break down.
We silently work in the background to make sure your IT is up and running fast.
Now, imagine all of this with a transparent pricing model that fits right into your IT budget.
Not everybody likes surprises. But we’re 100% sure that nobody likes surprise hidden fees – especially us.
As a B Corp organisation, we make it a point to be transparent in all aspects of our offerings – particularly pricing. So the price we quote for your on-demand IT support is the price you pay.
No hidden costs. No surprises.
We’ll only change you for the products and/or services you need from the get-go. Our essential IT support for small business plan starts at $15 per device, which includes monitoring, maintenance, and rapid response from certified IT experts whenever you need it.
Wouldn’t it be nice if you could get someone to look at your IT just mere minutes after you sent in your request?
At OSIT, we do just that – and more!
We respond to high-priority issues in only 3 minutes and normal issues in just 18 minutes! That’s how committed we are to getting you back up and running. Whether you need help with malware removal, hardware installation, data recovery, or upgrading your software, we’ll be there in record time.
We get stuff done in a timely and respectful manner. In fact, 98% of our support tickets meet service-level agreements. If that’s not responsive and reliable, I don’t know what is.
The thing with our IT support on demand is that it’s ideal for SMEs of all sizes!
If your IT requirements are within our capacity, we can get on to it ASAP. Whether you need help setting up Microsoft Licenses, procuring and maintaining servers, fixing network-related issues, or adding/deleting users, just let us know, and we'll get onto it.
No questions asked! (Well, we will probably ask a few.)
Sometimes, all you need is a proactive, essential IT support and security team that handles your tech troubles before you even realise they're there.
With a team of IT support engineers and an IT partner, you can rest assured that your IT is in good hands. You can enjoy the perks of a proactive IT service with on-the-spot support, 24/7 monitoring and maintenance without the commitment of a full managed support plan.
Our essential it support for small business plan is ideal for SMEs with:
✔️ Simple IT needs
✔️ Limited in-house IT capabilities
✔️ Low frequency of IT issues
✔️ Seasonal business fluctuations
The team at Vimy Resources needed help modernising their IT systems with Microsoft 365 and cloud computing to enhance their remote work capabilities and security posture.
Read Case Study
After realising they could improve their business flexibility and optimise their spending, Sheffield Resources went to OSIT to make their IT more flexible, proactive, and budget-friendly.
Read Case StudyCheck out our recent blogs below, or browse our full range of IT support articles for more insights, guidance and support content.
