Our Milestones

Providing IT Support & Cyber Security Services to Australian SMEs since 1996

Office Solutions IT Founder and Director James Sutherland celebrating with the team in the Perth office

Celebrating 30 Years Of IT Support For Australian SMEs

It’s official! Office Solutions IT is now 30 years old.

That’s three decades of keeping Australian SMEs productive, secure, and ahead of the technological curve.

We began in Founder & Director James Sutherland’s garage and have grown into one of Australia’s most trusted Managed IT Services and Security Providers, with a powerhouse team of over 100 IT experts ready to assist you.

Office Solutions IT owes its success to the innovation, dedication, and expertise of our amazing team members, who are committed to helping SMEs thrive. Our success is not just about us; it's also about our clients and the trust they place in us for their IT solutions.

We measure our success by the success of our clients, and we are grateful for their continued trust.

Here’s to more success in the next decade!

Our IT Milestones (1996 - Present)

Our mission is to create a positive impact with innovation and technology for Aussie SMEs. Here’s how we did it over three decades:

Office Solutions IT Founder and Director James Sutherland in 1996 calling IT support clients in Perth

1996: Humble beginnings in James’ garage

A long time ago, in a garage far, far away...

Office Solutions IT began in a Perth garage with a simple goal: to help local businesses manage their office equipment, i.e. faxes and copiers, everyday office supplies. And as our clients’ needs grew, we added on-site tech support, network and system set-ups, and early-era IT deployments.

Back then, our goal was to make business technology simple, reliable, and secure. Interestingly, that vision still holds today, but with a renewed sense of dedication and commitment.

Office Solutions IT Founder James Sutherland and the Perth team from 1998 to 2003

1998 – 2003

As our client base in Perth grew, our team expanded to seven members, and we established our first official office on Colin Street.

We also started building our support and engineering teams (a few of which are still in OSIT to this day!).

This expansion solidified our growth and allowed us to meet the increasing demand for network setup, on-site support, and communication solutions for SMEs.

Office Solutions IT Founder James Sutherland and the Perth Team in a Paintball event with the team from 2003 to 2006

2003 – 2006

We’ve been a proactive IT service provider before it was cool.

While break-fix IT dominated the 2000s market, Office Solutions IT pioneered the proactive Managed Services model in Perth, Western Australia.

From our West Leederville office, our team of 11 IT engineers and specialists delivered reliable, cost-effective IT services tailored to the needs of Perth SMEs.

Office Solutions IT Founder & Director James Sutherland speaking on the OSIT Client Christmas Party in 2007

2006 – 2013

As our team grew into double digits, we moved to a larger office in Wembley.

Then began providing IT services beyond Perth, covering areas like Bunbury, Mandurah, Albany, Kalgoorlie, Karratha, and other regions in Western Australia.

We’ve also started supporting various industries, including mining, legal, not-for-profit, construction, and professional services.

Office Solutions IT team in front of the old Perth office in 2013

2013 – 2017

We moved (again) into a bigger office. And this time, on Hasler Road!

This is also the beginning of our cyber security era.

We integrated cyber security into everything we did, both internally and for our clients. We implemented advanced endpoint protection, provided proactive monitoring and maintenance, and offered client security awareness training, among other initiatives.

Office Solutions IT team in front of the old Perth office in Gould Street in 2021

2017 – 2023

As our team grew from double digits to 100+, we had to move offices yet again. This time, it was in Gould Street.

We also opened a new office in Melbourne to better support clients in Victoria.

In this era, the cloud was all the rage. And as a Microsoft Solutions Partner since 1996, we helped clients transition to modern digital workspaces where they can get their work done whenever and wherever (all while securing their data).

We’ve helped hundreds of Australian SMEs with Microsoft 365, Azure migrations, SharePoint management, and cloud-first infrastructure, all with robust backup strategies.

Office Solutions IT team in an event at the HQ Perth office in Hasler Road in 2024

2023 – Present

We are now in our latest office location on Hasler Road, where our team of over 100 can enjoy a more spacious and comfortable environment (and a bigger warehouse). We’ve also expanded our operations with new offices in Sydney, Bunbury, Mandurah, and Karratha.

Today, we are recognised as one of the top Managed Service Providers in Australia by Cloud Tango. We have also achieved ISO certification in Quality Management and Safety Management. On top of that, we also became a Carbon Neutral Organisation and B Corp Certified.

With these certifications under our belt, we've enhanced our clients' resilience against cyber threats while maintaining our fast-response support and proactive IT services to help them achieve their IT goals.

"To say that we are lucky to have OSIT supporting our IT is an understatement. They’re absolute gems, very professional, calm under pressure and just genuinely good people."

Melissa Robertson - Ocean Reef Sea Sports Club
Office Solutions IT Partner and service engineer in Perth working on a client's IT services

IT Services We Offer Today

For 30 years, Office Solutions IT has been delivering reliable, forward‑thinking IT services that scale with your SME. We offer managed IT support, essential IT support, cyber security, cloud solutions, Virtual CIO services, IT project management, and business communications.

Our ISO‑certified services focus on building strong, long‑term partnerships, not just ticking technical boxes.

We measure our success by one thing: your success.

OSIT-office-locations

Australia-wide IT & Security Services You Can Feel Good About

No matter where you are in Australia, we are here to help!

We provide IT and cybersecurity solutions that are accessible from bustling cities to remote locations.

IT should never hold you back; it should be a stepping stone to success. And with offices in Perth, Bunbury, Mandurah, Melbourne, Sydney, and Karratha, we can deliver the IT support you need and more.

Office Solutions IT team in Perth receiving their well-earned awards and certifications

Awards & Certifications We've Earned Over the Years

Our skilled team and strong culture have earned us awards we proudly dedicate to everyone who helped us get here.

Office Solutions IT clients and teams at a Perth event

Valued Clients We Support 24/7

We’ve built strong IT support partnerships across a wide range of industries, each with its own tech needs and compliance requirements.

We work with Accounting, Legal, Engineering and other professional service firms, and we also partner closely with Healthcare, Mining and Not‑for‑Profit organisations. We support many other sectors too, so if you’re in a unique industry and need a hand with your IT, we’re here to help.

While every industry is different, our approach stays the same: practical, proactive IT that works to your advantage.

Celebrating Memorable IT Partnerships

Office Solutions IT Directors and Managers in Sydney for a team event

As our team and services grew, so did our partnerships. To support more SMEs across Australia, we joined forces with other Aussie IT Providers who share our mission and values.

Here are some of the key partnerships we’ve built over the years:

What Your Fellow Colleagues Have to Say About Us!

Backed by 250+ reviews made by happy clients across Australia

 

 

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