Providing IT Support & Cyber Security Services to Australian SMEs since 1996
It’s official! Office Solutions IT is now 30 years old.
That’s three decades of keeping Australian SMEs productive, secure, and ahead of the technological curve.
We began in Founder & Director James Sutherland’s garage and have grown into one of Australia’s most trusted Managed IT Services and Security Providers, with a powerhouse team of over 100 IT experts ready to assist you.
Office Solutions IT owes its success to the innovation, dedication, and expertise of our amazing team members, who are committed to helping SMEs thrive. Our success is not just about us; it's also about our clients and the trust they place in us for their IT solutions.
We measure our success by the success of our clients, and we are grateful for their continued trust.
Here’s to more success in the next decade!
Our mission is to create a positive impact with innovation and technology for Aussie SMEs. Here’s how we did it over three decades:
A long time ago, in a garage far, far away...
Office Solutions IT began in a Perth garage with a simple goal: to help local businesses manage their office equipment, i.e. faxes and copiers, everyday office supplies. And as our clients’ needs grew, we added on-site tech support, network and system set-ups, and early-era IT deployments.
Back then, our goal was to make business technology simple, reliable, and secure. Interestingly, that vision still holds today, but with a renewed sense of dedication and commitment.
As our client base in Perth grew, our team expanded to seven members, and we established our first official office on Colin Street.
We also started building our support and engineering teams (a few of which are still in OSIT to this day!).
This expansion solidified our growth and allowed us to meet the increasing demand for network setup, on-site support, and communication solutions for SMEs.
We’ve been a proactive IT service provider before it was cool.
While break-fix IT dominated the 2000s market, Office Solutions IT pioneered the proactive Managed Services model in Perth, Western Australia.
From our West Leederville office, our team of 11 IT engineers and specialists delivered reliable, cost-effective IT services tailored to the needs of Perth SMEs.
As our team grew into double digits, we moved to a larger office in Wembley.
Then began providing IT services beyond Perth, covering areas like Bunbury, Mandurah, Albany, Kalgoorlie, Karratha, and other regions in Western Australia.
We’ve also started supporting various industries, including mining, legal, not-for-profit, construction, and professional services.
We moved (again) into a bigger office. And this time, on Hasler Road!
This is also the beginning of our cyber security era.
We integrated cyber security into everything we did, both internally and for our clients. We implemented advanced endpoint protection, provided proactive monitoring and maintenance, and offered client security awareness training, among other initiatives.
As our team grew from double digits to 100+, we had to move offices yet again. This time, it was in Gould Street.
We also opened a new office in Melbourne to better support clients in Victoria.
In this era, the cloud was all the rage. And as a Microsoft Solutions Partner since 1996, we helped clients transition to modern digital workspaces where they can get their work done whenever and wherever (all while securing their data).
We’ve helped hundreds of Australian SMEs with Microsoft 365, Azure migrations, SharePoint management, and cloud-first infrastructure, all with robust backup strategies.
We are now in our latest office location on Hasler Road, where our team of over 100 can enjoy a more spacious and comfortable environment (and a bigger warehouse). We’ve also expanded our operations with new offices in Sydney, Bunbury, Mandurah, and Karratha.
Today, we are recognised as one of the top Managed Service Providers in Australia by Cloud Tango. We have also achieved ISO certification in Quality Management and Safety Management. On top of that, we also became a Carbon Neutral Organisation and B Corp Certified.
With these certifications under our belt, we've enhanced our clients' resilience against cyber threats while maintaining our fast-response support and proactive IT services to help them achieve their IT goals.
"To say that we are lucky to have OSIT supporting our IT is an understatement. They’re absolute gems, very professional, calm under pressure and just genuinely good people."
For 30 years, Office Solutions IT has been delivering reliable, forward‑thinking IT services that scale with your SME. We offer managed IT support, essential IT support, cyber security, cloud solutions, Virtual CIO services, IT project management, and business communications.
Our ISO‑certified services focus on building strong, long‑term partnerships, not just ticking technical boxes.
We measure our success by one thing: your success.
No matter where you are in Australia, we are here to help!
We provide IT and cybersecurity solutions that are accessible from bustling cities to remote locations.
IT should never hold you back; it should be a stepping stone to success. And with offices in Perth, Bunbury, Mandurah, Melbourne, Sydney, and Karratha, we can deliver the IT support you need and more.
Our skilled team and strong culture have earned us awards we proudly dedicate to everyone who helped us get here.
We’ve built strong IT support partnerships across a wide range of industries, each with its own tech needs and compliance requirements.
We work with Accounting, Legal, Engineering and other professional service firms, and we also partner closely with Healthcare, Mining and Not‑for‑Profit organisations. We support many other sectors too, so if you’re in a unique industry and need a hand with your IT, we’re here to help.
While every industry is different, our approach stays the same: practical, proactive IT that works to your advantage.
As our team and services grew, so did our partnerships. To support more SMEs across Australia, we joined forces with other Aussie IT Providers who share our mission and values.
Here are some of the key partnerships we’ve built over the years:
Backed by 250+ reviews made by happy clients across Australia

IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.
Call us on 1300 349 195
Email us
connect@osit.com
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