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Our story

The ‘About us’ bit that’s really about you

You might look at our business today, supporting 5,000 users for a growing 200-strong client-base spanning Australia and think, ‘Those guys make it look easy’.

Taking the complexities away from IT is what we do.

We make sure everything works, day in, day out. And not just your inbox. From your security and operational costs, through to data-driven business decisions, we make the business of getting more out of your IT budget, for less, as easy as pie – our pricing promise guarantees it.

What you don’t see is the blood, sweat and (yes) tears we’ve poured into our business since we started out in 1996. 

Born of hope

Today, we’re a managed IT services provider. We help businesses unlock their potential, kick goals and grow with IT to smile about.

But we didn’t start out that way.

In the beginning, our founders partnered with businesses seeking efficient office equipment to help them get on with their day to day as smoothly as possible. So, we stepped up to provide office solutions (hence our name) to make it happen. Think Faxes, copiers, office supplies, the whole deal.

It was only later, in 2000, when we saw that IT was a stumbling block – and the difference between running a bottomless pit and a bottom-line boosting asset, that the ‘IT’ was added.

Learn more about our pricing promise

Office Solutions IT director pointing and smiling at the camera

"You guys really are the best and I have no issues ever in recommending your services."

Toby Monteath – Cooper Partners
“We used to get bogged down with IT all the time, but it isn’t an issue anymore. We have a great IT Manager who keeps us up to date, but basically takes care of everything for us."
KEVIN WRIGHT - SW HART & CO

Evolving with – and for – our clients

From day one, our purpose has been all about enabling businesses to realise their potential. It’s been about understanding our clients’ aims, ambitions and goals, so we can team up and help make them happen.

We believe that tomorrow can be improved by what we do today. And have we always got this right? Not at all.

We may be highly skilled IT nerds, but we’re human too. Caring ones at that.

Which means we build strong relationships and partner with you in a way that helps you to achieve your goals. And if something does go wrong or fails to meet our high standards - we own it, we collaborate, we learn, and improve for next time. Which is why so many of our clients from the early days are still with us today.

See what our clients say

Office Solutions IT Manager meeting clients in a cafe

Values that add value for clients

So, in many ways, we’re the same business we were on day one. We’ve grown. We’ve developed our expertise to meet our clients’ changing needs. And we’ve done it by recruiting, training, retaining and promoting the best talent – people who share our values and enjoy our mission.

WE LOVE GROWTH

We get a kick out of it. Yours and ours. They’re two sides of the same coin.

WE CARE

We’re a considerate, reliable, attentive and supportive bunch by nature.

WE’RE SMART

There’s always something new to learn and a more innovative way to apply it.

WE’RE HONEST

Again, it’s in our DNA to be open, transparent, responsible and accountable.

WE HAVE FUN

Unless you enjoy what you do – and your clients do, too – what’s the point?

Our mission

We are passionate about technology and empowering businesses.

We do this by creating smart solutions and building fun, caring relationships.

Let’s write another successful chapter together

We’ve come a long way by helping our clients go further. Discover how we can enable your business to do more with technology and your IT budget.