IT Infrastructure Management

Providing reliable IT infrastructure services to SMEs since 1996.

ISO Certified Experts in Delivering IT Infrastructure Management

Managing IT infrastructure isn't for everyone. As a busy business owner, your primary concern is to have a working IT setup that allows you and your team to perform your tasks with minimal tech issues. We understand this need well, which is why we create custom and effective IT services that fit SMEs.

Leave your IT in the hands of a certified and experienced IT team that prioritises your success.

Our team of certified IT engineers specialises in various types of infrastructure, including cloud services, cybersecurity, servers, and networks to help you reach your goals effectively.

With OSIT, you can rely on trusted IT experts. We’re ISO certified and recognised as one of Australia’s top Managed Service Providers for 2025 by Cloudtango. This, along with our B Corp and Carbon Neutral certifications cements our commitment to quality, safety, environment, and social impact.

If you believe you deserve support from award-winning IT professionals, feel free to get in touch.

ISO-9001-+-ISO-45001

Dealing with frequent downtime or persistent IT issues?

Making do with ageing infrastructure?

Lacking in proactive maintenance?

Is IT critical to your day-to-day operations?

Need an extra hand with your IT projects?

Planning to scale your IT?

Need help meeting industry compliance standards?

SMEs having their infrastructure managed by OSIT

500+

SMEs trust us to manage their infrastructure

Devices being monitored and managed by OSIT

35,000+

Devices monitored and managed by us 24/7

Users who benefit from OSIT's IT infrastructure services

15,000+

Users rely on our IT infrastructure services

An IT Infrastructure Service Provider that Australian SMEs Trust

OSIT's IT Infrastructure Management Lifecycle

Optimal IT Infrastructure Management for Operational Efficiency

SMEs thrive best when their IT infrastructure support is designed for operational efficiency. And when that’s the backbone of your IT, you optimise your tech costs and enhance operational agility.

Since 1996, Office Solutions IT has been a trusted partner in IT infrastructure and solutions for Australian SMEs. We support both growing and established organisations with tailored services that align with their requirements, goals, and operations.

Don’t settle for unreliable IT infrastructure solutions any longer.

Our IT engineers possess the expertise and tools necessary to improve your overall IT management in terms of downtime, costs, security, and growth.

✔️ Nationally recognised Managed Service Provider in Australia
✔️ Cloud & network management, cyber security
✔️ ISO Certified IT Services

Award-winning IT Infrastructure Services for Australian SMEs

Improved Security & Compliance

Improved Security & Compliance

Protect your IT infrastructure with robust cybersecurity strategies compliant with Australian security regulations. Our IT security team monitors your systems to ensure their integrity and reliability.

Scalable IT Infrastructure

Scalable IT Infrastructure

Is your IT infrastructure evolving at a fast pace? We can scale your IT systems to match your changing requirements, whether that be launching new systems, expanding your operations, or even downgrading your IT to adapt to seasonal changes.

Certified Infrastructure Experts

Certified Infrastructure Experts

Never fear growth with a team of certified and experienced IT professionals ready to help. Our teams also provide IT infrastructure consulting services for successful design, deployment, and management.

Disaster recovery ready

Backup & Disaster Recovery

Don’t let downtime hold you back. We implement business continuity strategies, such as backup and disaster recovery solutions, so you can quickly recover from unexpected incidents.

Optimised IT Costs

Optimised IT Costs

Quality IT infrastructure solutions and services doesn’t have to break the bank. At OSIT, you pay only for what you need as we optimise your tech environment and eliminate pitfalls.

Focus on Strategic Goals

Focus on Strategic Goals

Concentrate on growing your organisation while we handle the complexities of IT infrastructure solutions. With us in charge, you and your team no longer need to worry about tech issues.

Cloud Infrastructure Management

Cloud Infrastructure Management

Get the most out of the cloud with infrastructure that operates securely and scales at your pace. Our IT engineers are certified in managing platforms like Azure, AWS, and Google Cloud, allowing you to work without worries.

Network Management

Network Management

A fast, reliable, and secure network is a dream for any SME. Leave your network to award-winning experts who can support and enhance your IT infrastructure projects so that downtime becomes a thing of the past.

Monitoring & Maintenance

Monitoring & Maintenance

Wouldn’t it be great to have an MSP that provides 24/7 IT infrastructure support services? Our dedicated team monitors and maintains your IT operations, ensuring they run smoothly.

Storage Management

Storage Management

Effective IT infrastructure project management entails the need for scalable, secure, and high-performing storage and backup solutions. Our IT support teams are here to manage all your on-premise and cloud-based storage needs.

“Excellent service from a forward-thinking and innovative team of IT professionals. Highly recommended for anyone looking for an efficient, reliable and friendly IT support solution.”

Richard Cooke - Spinifex Productivity Engineering

“If you are looking for fantastic service and a team that thinks outside of the box, you will find it at Office Solutions IT. They are our go-to people for anything IT-related and never disappoint. We highly recommend them.”

Maks Luburic - LUMA Printing

Other IT & Cybersecurity Services Australian SMEs Benefit from

Managed IT

Managed IT

Get the most from your IT with clear pricing and comprehensive, all-in-one IT services.

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Virtual CIO

Virtual CIO

Focus on your business success while having a vCIO manage your IT infrastructure for you.

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Essential 8 Audit

Essential 8 Audit

Is your IT infrastructure essential and compliant against cyber threats?

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An IT Infrastructure Management Service that Support SMEs

We build and manage IT infrastructures that are designed for success.

  • Maintain Network Connectivity and Security

    A reliable IT infrastructure that is seamless and dependable does not come easily or cheaply. For that, you’ll need a reliable managed infrastructure service provider to get you the network connectivity, enterprise-grade security, and consistent support you need so you can operate without a hitch.

    Stay secure & operational around-the-clock

    Our friendly team of IT support experts has the technical know-how to establish your infrastructure’s connectivity and security. 

    We make it a point to ensure your IT is accessible so you can stay productive (and secure), whether you’re in the office or working remotely.

    What we can do:

    ✔️ Azure, Fortinet, Veeam, Microsoft partner
    ✔️ Disaster recovery & backup solutions
    ✔️ Intrusion detection/prevention systems
    ✔️ Endpoint protection & encryption

    Read More
  • Make IT Resources Available 24/7

    Downtime is devastating for organisations of all sizes. For growing SMEs, uninterrupted access, consistent reliability, and a trustworthy IT infrastructure management service provider are essential.

    Stay one step ahead of downtime

    At Office Solutions IT, we treat your IT as if it were our own. We have a dedicated (and certified) team of IT superheroes who can manage your IT infrastructure to ensure it's always accessible, secure, and reliable even after hours.

    And if disasters do strike, we have a full disaster recovery & backup strategy (all handled by our on-demand support team), so you can get back up and running in no time.

    What we can do:

    ✔️ 24/7 support availability
    ✔️ Regular IT performance reports
    ✔️ ISO 9001 Quality Management Certified
    ✔️ Patch management & updates
    ✔️ Proactive maintenance & optimisation

    Read More
  • Customise & Manage Your Cloud Infrastructure Environment

    Want to implement flexibility, control, security, and cost-efficiency in your cloud infrastructure? With OSIT, you can take control of your cloud environment without the burden of managing it yourself.

    Leave your cloud in good hands

    Our IT engineers are trained and certified in various cloud platforms to optimise your operations for peak performance, from automating processes and improving cloud spending to establishing backup and disaster recovery strategies.

    No matter your cloud goals, we provide expert guidance and hands-on support to design and manage a cloud environment tailored to your needs so you stay in control, without the hassle.

    What we can do:

    ✔️ Tailor-fit cloud infrastructure solutions
    ✔️ Scalable cloud infrastructure
    ✔️ Multi-cloud & hybrid cloud integration
    ✔️ Azure, AWS, VMWare, Google Cloud

    Read More
  • Establish Security Infrastructure as a Defence

    Building cyber resilience and ensuring security compliance is key to keeping cyber threats (and their rather expensive consequences) at bay. They’re your first line of defence against evolving cyber threats.

    Raise your defences against cyber threats

    With Office Solutions IT, you can customise your security strategy, access proactive tools and technologies, and get 24/7 monitoring and incident response to ensure that you are prepared in case of a disaster.

    If you have specific IT infrastructure security requirements in mind, we have the brains and tools to guarantee your business continuity whenever you need it. 

    What we can do:

    ✔️ Security & compliance management
    ✔️ Backup & Disaster Recovery
    ✔️ Full transparency & reporting
    ✔️ Compliance & risk management

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  • Improve Business Continuity Management

    Maintaining resilience against cyber threats is increasingly difficult, given their constant evolution. That's where Office Solutions IT comes in.

    Establish your SME's business resilience

    We help SMEs establish business continuity strategies within their IT infrastructure, so they can get back up and running (as if nothing happened) in the face of a natural disaster or cyber attack. 

    As part of our IT services, we provide flexible business continuity planning, data backup management, failover systems for uninterrupted operations, and 24/7 monitoring and incident response, all to ensure your business stays operational during any disruption.

    What we can do:

    ✔️ Business continuity plan
    ✔️ Continuous data protection
    ✔️ Support for hybrid or multi-cloud environments
    ✔️ Vulnerability assessment & patching

    Read More

IT Infrastructure Management Technologies We Are Experts In

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IT Infrastructure Projects We've Worked On

IRDI LEGAL

IRDI Legal

IRDI Legal aimed to enhance their IT infrastructure and cybersecurity to improve their operational capacity and safeguard client data. We upgraded their IT systems, which improved their efficiency by 72% and strengthened their overall infrastructure.

Read Case Study
epigroup

Epigroup

Epigroup had outgrown their IT support and sought to improve their IT performance, cybersecurity posture, and help desk support. We upgraded their IT infrastructure with proactive solutions, which provided reliable support and stronger security for their operations.

Read Case Study
STONE AXE

Stone Axe

Stone Axe wanted to modernise their IT infrastructure and enhance overall data management and security. We provided them with a tailor-fit managed IT package that would enhance and secure their IT environment poised to support their expansion.

Read Case Study

IT Infrastructure Management Blogs You Might Find Interesting

Check out our recent blogs below, or browse our full range of IT services articles for more insights, guidance and support content.

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Why healthcare IT services is a must, not a should.

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How Much Does IT Support Cost?

Today, small- to medium-sized enterprises (SMEs) face complex decisions when IT support is needed....
IT Support for Engineering: How Firms Can Improve Operations with IT

IT Support for Engineering: How Firms Can Improve Operations with IT

Engineering firms have always required cutting-edge technologies to support their operational...

What Your Peers Think of Office Solutions IT

Based on 250+ reviews across these platforms

google 200+ reviews  cloudtango 50+ reviews

Common Questions

Here's the frequently asked questions we receive from individuals and organisations who are in need of reliable IT Infrastructure Management Partners in Australia.

IT infrastructure management is a service that monitors and maintains an organisation’s IT infrastructure on multiple levels—from cloud services to cybersecurity—to ensure it is optimised for success, proactive against cyber threats, and all components are used effectively.

An IT infrastructure manager is responsible for overseeing an organisation’s IT systems, which include hardware, software, cloud networks, and cybersecurity. They ensure that these systems perform at optimal capacity, remain secure, and align with business objectives. Essentially, they lead the IT department, manage IT strategies, oversee budgeting, and ensure that systems meet industry standards.

Small to medium-sized enterprises (SMEs), particularly those reliant on digital tools, need IT infrastructure support to strategise, implement, monitor, and maintain IT solutions tailored to their organisation.

This service includes IT support, cybersecurity, virtual CIO, cloud services, and communications, each set up according to business goals and proactively monitored to maintain system integrity.

We believe in transparency — no one likes hidden costs. Even us. Therefore, we only quote you for the services you need, ensuring that’s all you pay. No more, no less.

Our IT infrastructure and support services, including project management, start from $1,000. Please note that you can tailor your package by choosing the add-ons that best fit your needs.

Absolutely! We offer tailored IT infrastructure management services to organisations of all sizes. It’s best to get in touch with us to ensure we can meet your specific IT requirements.

Yes! We serve clients in bustling city centers as well as remote areas across Australia. With offices in Perth, Mandurah, Bunbury, Karratha, Melbourne, and Sydney, we’re always ready to assist you, no matter where you are located.

Once you become a client, you will have a dedicated team of IT support engineers and a Virtual CIO available whenever you need assistance. When you encounter an IT issue, our team responds within 18 minutes, which is faster than the industry average.

Build an IT Infrastructure that Grows with your SME

Need help with auditing, building, and managing your IT infrastructure project? Get in touch with us for a successful solution!