IT Infrastructure Management

Providing reliable IT infrastructure services to SMEs since 1996.

ISO Certified Experts in Delivering IT Infrastructure Management

Managing IT infrastructure isn't for everyone. As a busy business owner, your primary concern is to have a working IT setup that allows you and your team to perform your tasks with minimal tech issues. We understand this need well, which is why we have created tailored and effective solutions that fit perfectly.

Leave your IT in the hands of a certified and experienced IT team that prioritises your success.

At OSIT, we manage your IT infrastructure as if it were our own. Our team of certified IT engineers specialises in various types of infrastructure, including cloud services, cybersecurity, servers, and networks. We are here to help you reach your goals effectively.

With OSIT, you can rely on trusted IT experts. We’re ISO certified and recognised as one of Australia’s top Managed Service Providers for 2025 by Cloudtango. This, along with our B Corp and Carbon Neutral certifications cements our commitment to quality, safety, environment, and social impact.

If you believe you deserve support from award-winning IT professionals, feel free to get in touch.

ISO-9001-+-ISO-45001

Dealing with frequent downtime or persistent IT issues?

Making do with ageing infrastructure?

Lacking in proactive maintenance?

Is IT critical to your day-to-day operations?

Need an extra hand with your IT projects?

Planning to scale your IT?

Need help meeting industry compliance standards?

350+

500+

SMEs trust us to manage their infrastructure

35,000+

35,000+

Devices monitored and managed by us 24/7

15,000+

15,000+

Users rely on our IT infrastructure services

98%

99.5%

Uptime across clients all over Australia

An IT Infrastructure Service Provider that Australian SMEs Trust

Optimal IT Infrastructure Management for Operational Efficiency

Optimal IT Infrastructure Management for Operational Efficiency

SMEs thrive best when their IT infrastructure support is designed for operational efficiency. And when that’s the backbone of your IT, you optimise your tech costs and enhance operational agility.

Since 1996, Office Solutions IT has been a trusted partner in IT infrastructure and solutions for Australian SMEs. We support both growing and established organisations with tailored services that align with their requirements, goals, and operations.

Don’t settle for an unreliable IT infrastructure solutions any longer. Our IT engineers possess the expertise and tools necessary to improve your overall IT management in terms of downtime, costs, security, and growth.

We are a nationally recognised Managed Service Provider in Australia, with ISO certifications and various awards that reflect our commitment to keeping your IT secure and in good hands.

We truly mean it when we say we will look after your IT as if it were our own!

Award-winning IT Infrastructure Services for Australian SMEs

Improved Security & Compliance

Improved Security & Compliance

Protect your IT infrastructure with robust cybersecurity strategies compliant with Australian security regulations. Our IT security team monitors your systems to ensure their integrity and reliability.

Scalable IT Infrastructure

Scalable IT Infrastructure

Is your IT infrastructure evolving at a fast pace? We can scale your IT systems to match your changing requirements, whether that be launching new systems, expanding your operations, or even downgrading your IT to adapt to seasonal changes.

Certified Infrastructure Experts

Certified Infrastructure Experts

Never fear growth with a team of certified and experienced IT professionals ready to help. Our teams also provide IT infrastructure consulting services for successful design, deployment, and management.

Disaster recovery ready

Backup & Disaster Recovery

Don’t let downtime hold you back. We implement business continuity strategies, such as backup and disaster recovery solutions, so you can quickly recover from unexpected incidents.

Optimised IT Costs

Optimised IT Costs

Quality IT infrastructure solutions and services doesn’t have to break the bank. At OSIT, you pay only for what you need as we optimise your tech environment and eliminate pitfalls.

Focus on Strategic Goals

Focus on Strategic Goals

Concentrate on growing your organisation while we handle the complexities of IT infrastructure solutions. With us in charge, you and your team no longer need to worry about tech issues.

Cloud Infrastructure Management

Cloud Infrastructure Management

Get the most out of the cloud with infrastructure that operates securely and scales at your pace. Our IT engineers are certified in managing platforms like Azure, AWS, and Google Cloud, allowing you to work without worries.

Network Management

Network Management

A fast, reliable, and secure network is a dream for any SME. Leave your network to award-winning experts who can support and enhance your IT infrastructure projects so that downtime becomes a thing of the past.

Monitoring & Maintenance

Monitoring & Maintenance

Wouldn’t it be great to have an MSP that provides 24/7 IT infrastructure support services? Our dedicated team monitors and maintains your IT operations, ensuring they run smoothly.

Storage Management

Storage Management

Effective IT infrastructure project management entails the need for scalable, secure, and high-performing storage and backup solutions. Our IT support teams are here to manage all your on-premise and cloud-based storage needs.

“Excellent service from a forward-thinking and innovative team of IT professionals. Highly recommended for anyone looking for an efficient, reliable and friendly IT support solution.”

Richard Cooke - Spinifex Productivity Engineering

“If you are looking for fantastic service and a team that thinks outside of the box, you will find it at Office Solutions IT. They are our go-to people for anything IT-related and never disappoint. We highly recommend them.”

Maks Luburic - LUMA Printing

Other IT & Cybersecurity Services Australian SMEs Benefit from

Dark Web Scan

Dark Web Scan

Is your IT infrastructure at risk from threats on the dark web?

learn more

IT Health Check

IT Health Check

Are you sure your IT infrastructure is secure against vulnerabilities?

learn more

Essential 8 Audit

Essential 8 Audit

Is your IT infrastructure essential and compliant against cyber threats?

learn more

An IT Infrastructure Management Service that Supports SME Operations

We build and manage IT infrastructures that are designed for success.

Maintain Network Connectivity and Security

Maintain Network Connectivity and Security

A reliable IT infrastructure that is seamless and dependable does not come easily or cheaply. For that, you’ll need a reliable managed infrastructure service provider to get you the network connectivity, enterprise-grade security, and consistent support you need so you can operate without a hitch.

Our friendly team of IT support experts has the technical know-how to establish your infrastructure’s connectivity and security. We are certified in establishing Azure networks, and in partnership with Fortinet and other security providers, we can implement the best solutions at reasonable rates. Additionally, we are also ISO 9001 certified, which means our service quality is exceptionally high and consistently reliable.

We make it a point to ensure your IT is accessible so you can stay productive (and secure), whether you’re in the office or working remotely.

Make IT Resources Available 24-7

Make IT Resources Available 24/7

Downtime is devastating for organisations of all sizes. For growing SMEs, uninterrupted access, consistent reliability, and a trustworthy IT infrastructure management service provider are essential.

At Office Solutions IT, we treat your IT as if it were our own. We have a dedicated team of tech experts who manage your IT infrastructure, ensuring your cloud environment is always accessible, security defences are consistently updated, and systems maintain high availability and uptime.

Whether it’s during the workday or late at night, your team will have consistent access to cloud IT resources, along with an on-demand support team to assist if something goes wrong. Plus, we take care of your cloud environment so you can focus on your core business.

Manage Your Cloud Infrastructure Environment

Manage Your Cloud Infrastructure Environment

Take control of your cloud environment without the burden of managing it yourself.

Our IT engineers are trained and certified in various cloud platforms, such as Azure, Google Cloud, and AWS. Whether you have a hybrid setup, an on-premises system, or a fully cloud-based environment, we can help manage and optimise your operations for peak performance. We can even automate processes, optimise your cloud spending, and establish backup and disaster recovery strategies.

We’ll also make it a priority that your cloud infrastructure is resilient against cyber threats, so you can access your data without worries. We will be with you every step of the way, from cloud design and deployment to ongoing maintenance and security.

Establish Security Infrastructure as a Defence

Establish Security Infrastructure as a Defence

Building cyber resilience and ensuring security compliance is key to keeping cyber threats (and their rather expensive consequences) at bay. They’re your first line of defence against evolving cyber threats.

With Office Solutions IT, your IT infrastructure will have a dedicated team overseeing your cybersecurity beyond the standard service package. We analyse industry-specific threats, develop and implement tailored security strategies, and ensure that you are prepared in case of a disaster.

If you have specific IT infrastructure security requirements, we are equipped with various tools and partnered with some of the most well-known cybersecurity companies globally to ensure your business continuity is secure when needed.

If you require more than just basic cybersecurity, we can implement and manage comprehensive solutions for you.

Improve Business Continuity Management

Improve Business Continuity Management

Maintaining resilience against cyber threats is increasingly difficult, given their constant evolution. That's where Office Solutions IT comes in.

We help SMEs establish business continuity strategies within their IT infrastructure, so they can get back up and running (as if nothing happened) in the face of a natural disaster or cyber attack. With these strategies in place, you can minimise the impact of downtime, secure your digital assets, and maintain customer satisfaction.

As part of our IT infrastructure and consulting services, we ensure quick response and recovery times. We are well-versed in various technologies such as Fortinet, Cisco, and SharePoint, enabling us to get you operational again, even during unexpected situations.

IT Infrastructure Management Technologies We Are Experts In

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IT Infrastructure Projects We've Worked On

IRDI LEGAL

IRDI Legal

IRDI Legal aimed to enhance their IT infrastructure and cybersecurity to improve their operational capacity and safeguard client data. They reached out to OSIT for comprehensive, fixed-price IT support.

Read Case Study
epigroup

Epigroup

Epigroup had outgrown its IT support and sought to improve its IT performance, cybersecurity posture, and help desk support. They contacted OSIT for a managed IT and security package.

Read Case Study
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Stone Axe

Stone Axe wanted to modernise its IT infrastructure and enhance overall data management and security. They approached OSIT for a managed IT package that included a Virtual CIO and help desk support for their growth.

Read Case Study

IT Infrastructure Management Blogs You Might Find Interesting

Check out our recent blogs below, or browse our full range of IT services articles for more insights, guidance and support content.

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How Much Does IT Support Cost?

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IT Support for Engineering: How Firms Can Improve Operations with IT

IT Support for Engineering: How Firms Can Improve Operations with IT

Engineering firms have always required cutting-edge technologies to support their operational...

What Your Peers Think of Office Solutions IT

Based on 250+ reviews across these platforms

google 200+ reviews  cloudtango 50+ reviews

Common Questions

Here's the frequently asked questions we receive from individuals and organisations who are in need of reliable IT Infrastructure Management Partners in Australia.

IT infrastructure management is a service that monitors and maintains an organisation’s IT infrastructure on multiple levels—from cloud services to cybersecurity—to ensure it is optimised for success, proactive against cyber threats, and all components are used effectively.

An IT infrastructure manager is responsible for overseeing an organisation’s IT systems, which include hardware, software, cloud networks, and cybersecurity. They ensure that these systems perform at optimal capacity, remain secure, and align with business objectives. Essentially, they lead the IT department, manage IT strategies, oversee budgeting, and ensure that systems meet industry standards.

Small to medium-sized enterprises (SMEs), particularly those reliant on digital tools, need IT infrastructure support to strategise, implement, monitor, and maintain IT solutions tailored to their organisation.

This service includes IT support, cybersecurity, virtual CIO, cloud services, and communications, each set up according to business goals and proactively monitored to maintain system integrity.

We believe in transparency—no one likes hidden costs - even us. Therefore, we only quote you for the services you need, ensuring that’s all you pay. No more, no less.

Absolutely! We offer tailored IT infrastructure management services to organisations of all sizes. It’s best to get in touch with us to ensure we can meet your specific IT requirements.

Yes! We serve clients in bustling city centers as well as remote areas across Australia. With offices in Perth, Mandurah, Bunbury, Karratha, Melbourne, and Sydney, we’re always ready to assist you, no matter where you are located.

Once you become a client, you will have a dedicated team of IT support engineers and a Virtual CIO available whenever you need assistance. When you encounter an IT issue, our team responds within 18 minutes, which is faster than the industry average.

Build an IT Infrastructure that Grows with your SME

Need help with auditing, building, and managing your IT infrastructure project? Get in touch with us for a successful solution!