Case Study

A Perth-based Work Health and Safety (WHS) Company that improves business performance and profitability

Epigroup, a WHS company located in Perth, is committed to creating safer and healthier workplace environments for businesses while boosting their operational efficiency and profitability. They are acknowledged as a Skilled Workplace by Mental Health First Aid Australia, which emphasises their expertise in cultivating mental health first aid skills that help develop effective programs within workspaces.

Business Objectives

• Acquire better IT support
• Improve IT performance
• Improve cyber security posture

Executive Summary

Epigroup modernised their IT infrastructure with OSIT

Epigroup had a basic IT set-up to support their operations. However, as they expanded, so did their technological requirements on servers, infrastructure, support, and cybersecurity.

To address these escalating IT demands, they contacted Office Solutions IT to help them implement a tailor-fit solution and enhance their efficiency and security with managed IT services.

The Challenges

Outgrown systems and lack of IT support

Epigroup's existing IT set-up no longer fits their expanding requirements. Although they possessed a storage network for internal data, it fell short of accommodating their increasing storage and security demands. They needed a reliable IT partner to help them implement the right solutions and best practices to enhance their overall IT performance and cybersecurity posture.

So, they engaged with an OSIT partner to strategically invest in the right technologies and practices for their organisation.

The Solution

Deployed managed IT and security packages

OSIT's three decades of managed IT experience helped shape the tailored server, support and cyber security solution designed to support Epigroup's expansion.

To begin, an OSIT Partner designed a customised IT environment, including infrastructure that could accommodate the company's existing software and remote work requirements. This process involved streamlining operations and implementing industry best practices to ensure each phase was proactively managed from start to finish.

To strengthen Epigroup's cyber security, OSIT deployed a proactive security strategy that provided stronger protection against threats while improving the structure, consistency and reliability of its IT environment.

The Results

Consistent IT support and enhanced security posture

Epigroup now enjoys an enhanced IT environment that effectively supports their current requirements and anticipated future growth. Their security has also been fortified and is consistently monitored, giving them the assurance they sought from a dependable Managed Service Provider.

With access to reliable IT support and cyber security experts, they can concentrate on their core responsibilities without undue concern about technical issues. And with an OSIT Partner, they have access to industry-level recommendations and best practices as needed.