Healthcare Managed IT Services

Enhanced patient care. Optimised clinic workflows. Patient data confidentiality.

A medical provider using Office Solutions IT's healthcare managed IT services

Secure, Compliant Healthcare Managed IT Services for Providers in Australia

We look after the healthcare managed IT services of medical, radiological and dental businesses in Australia, and we can help you too.

We have extensive technical experience in managed IT services for healthcare, with a focus on IT support and security. The medical field requires robust IT support, so we also offer dark web scans and security awareness webinars to help clinics identify potentially exposed credentials before any incidents occur and secure their systems proactively.

And when you're all about ensuring medical data accessibility and confidentiality, the goal is to minimise clinic downtime and optimise patient interactions. That's what we can do, and more!

Ready to let an award-winning, ISO-certified healthcare IT provider manage your operations? Contact us today!

40+ Clients

Healthcare & medical practitioners we manage

ISO Certified

In quality management and safety management

30 years in service

Providing healthcare managed IT services since 1996

Trusted by Healthcare Organisations & Clinics in Australia

Office Solutions IT's healthcare managed IT services being used by a doctor in their medical practice management

Cyber Security That Comes with Australian Healthcare Managed IT Services

Enhance your patient-care capabilities by leveraging managed IT support from a reliable provider. This includes Essential Eight and Australian Privacy Principles compliance, 24/7 monitoring and maintenance, and MDR/XDR-style support.

Be the healthcare provider that can focus on patient outcomes while adhering to industry regulations and standards. 

Take advantage of the latest technology and continuous cyber security support from our team, who understands how the healthcare industry works.

Our Healthcare Managed IT Services Support All Major Medical Software

Award-winning healthcare IT services go beyond exceptional support. It’s also making the most out of your IT by tailoring it to your medical practice. That’s why we have the technical know-how of the major software providers used by healthcare professionals and organisations, so we can design a managed IT service that works specifically for you.

Expore our case studies or see what our clients say about how we make our healthcare clients smile with managed IT support services.

Office Solutions IT supports Best Practice software

Best Practice

Office Solutions IT supports QUBS software

QUBS

Office Solutions IT supports MasterCare software

MasterCare: EMR Software

Office Solutions IT supports Health Link software

HealthLink

Office Solutions IT supports PRIMARY SENSE software

Primary Sense

Office Solutions IT supports HealthEngine software

Healthengine

xero    Office Solutions IT support Xero MYOB software

Accounting & ERP

Office Solutions IT supports HealthDirect software

HealthDirect: TeleHealth

Office Solutions IT supports MedicalDirector software

MedicalDirector

Office Solutions IT supports MedTech software

 

Medtech

“The manner they carry out their task is professional, polite and courteous. They sure know their stuff!!"

JOHN HOPKINS – 360 HEALTH AND COMMUNITY

Healthcare Managed IT Services Built for Medical Providers in Australia

The healthcare IT managed services that let you focus on saving lives, without the tech hassle.

Essential IT Support

Use your clinic’s tech resources more effectively with an on-demand IT support for healthcare that takes care of your IT emergencies for you.

On-demand Clinic IT Support

Managed IT Support

Stay on top of your clinic’s tech with proactive healthcare managed IT services designed to maximise your ROI and patient care efficiency.

24/7 Healthcare IT Support

IT Projects

Deliver healthcare IT projects with no hitches and turn your ecosystem into a cost-effective machine that works to your advantage.

Deploy IT projects seamlessly

Cloud

Turn your healthcare IT into a scalable and flexible operation, with certified cloud experts at your disposal from assessment to deployment.

Future-proof your IT

Cyber Security

Don’t wait for a cyber disaster to happen in your healthcare IT. Start fortifying your clinic’s IT setup today to maintain clinic uptime and security.

Secure Patient Data

Virtual CIO

Be more proactive with your clinic’s technologies with an IT expert to look after your healthcare practice, so you can scale with little to no hitch.

Unlock clinic potential

Communications

Maintain communications with your doctors, nurses, and patients with a unified solution that is all about connecting teams and patients.

Build team communications

Benefits of AU-Tailored Healthcare Managed IT Services for Your Clinic Operations

As a healthcare provider, you require managed IT support services that go beyond the basics. Here’s how an Australia-tailored approach to your healthcare IT can help deliver safer, more efficient patient care.

  • Delivering Healthcare Without IT Friction Means Better Care

    Healthcare providers and clinics cannot afford delays in their essential services, as any lagging IT can literally mean “life or death” for patients.

    To prevent friction that slows clinicians and risks patient trust, reliable managed IT services designed for healthcare providers can help you get your groove back on delivering high-quality patient care.

    Office Solutions IT’s managed services are dedicated to ensuring your IT works 24/7 while aligning with Australia’s privacy laws and industry compliance regulations.

    ✔️ Stable responsive EHR/EMR systems
    ✔️ Australian Policy Principle & Essential Eight compliant
    ✔️ Mandatory Security & Access Policy
    ✔️ Daily, verified backups & disaster recovery
    ✔️ Microsoft 365 healthcare capabilities
    ✔️ Clinic-grade infrastructure & communications
    ✔️ On-site & remote support for multi-site clinics
    ✔️ Clinic privacy & operational governance

    Read More
  • Secure Cloud Adoption Designed for Healthcare Operations

    Healthcare IT environments need more than just generic cloud migrations. A tailored cloud adoption strategy is key to a successful transition to the cloud.

    With our managed IT services for healthcare, you get a customised cloud adoption framework shaped for clinic workflows and industry regulations, from APP and My Health Record to Essential Eight.

    With Office Solutions IT, your cloud adoption journey is secure and efficient, so you can unlock the benefits of cloud modernisation, from increased security to better care governance.

    ✔️ Cloud architecture built for the AU healthcare industry
    ✔️ Essential Eight-aligned security foundation for Microsoft 365
    ✔️ Optimise clinical workflows & communication within Microsoft 365
    ✔️ Modernised infrastructure with cloud-first and hybrid models
    ✔️ Role-based access controls, audit trails, cyber policy enforcement, and data-protection controls
    ✔️ Automated, encrypted, tested cloud backups

    Read More
  • Resilient, Well-Managed IT Services for Healthcare Providers

    A resilient IT environment is crucial for keeping your clinical workflows and practices running smoothly, even in the face of cyber disasters and stringent data regulations.

    In Australian healthcare, an IT system that can deliver a stable, secure, and compliant ecosystem that withstands technical challenges (whether from cyber attacks or evolving industry regulations) is essential for efficient and life-saving workflow.

    With Office Solutions IT’s management services for healthcare, you can establish a stable and secure IT infrastructure optimised for modern patient care delivery.

    ✔️ Stable PACS transfers, telehealth traffic, and multi-level workflows
    ✔️ Cyber security resilience aligned to Australian privacy laws (APP, E8, My Health Record)
    ✔️ 24/7 monitoring & prioritised maintenance for reduced clinical downtime
    ✔️ Immutable & tested backups with disaster recovery runbooks
    ✔️ Essential Eight‑aligned Microsoft 365/Azure security
    ✔️ Role‑based data & access control with regular reviews

    Read More
  • Industry-Compliant Healthcare IT Security

    In Australia, achieving compliance in the healthcare industry is not only essential but also a legal and operational requirement.

    With the threat of escalating cyber attacks targeting medical practices, hospitals, and clinics for their sensitive medical data, Office Solutions IT can provide you with an industry-compliant healthcare managed IT service that aligns with your workflows and regulations like the ACSC Essential Eight, Australia Privacy Principles, and My Health Record for a more resilient, compliant patient care.

    ✔️ APP & OAIC compliant and audit-ready
    ✔️ My Health Record's eligible IT infrastructure
    ✔️ Microsoft‑aligned Essential Eight maturity uplift
    ✔️ Real-time monitoring & threat detection
    ✔️ Immutable backups & disaster recovery
    ✔️ End-to-end healthcare managed IT
    ✔️ Secure remote access for doctors & clinicians

    Read More
  • Proactive Management for AU Healthcare Systems

    Never settle for “nice to have” IT. A proactive IT that supports major healthcare systems is the smart way for a safe, uninterrupted multi-disciplinary workflow.

    Want to get on top of managing cyber threats, compliance expectations, and telehealth demands?

    A managed IT support service for healthcare is the gateway to those and more.

    With Office Solutions IT, you’ll collaborate with a team that understands how healthcare providers operate, from maintaining secure, stable, and compliant systems to implementing proactive solutions that work reliably every day.

    ✔️ Supports all major healthcare software in AU
    ✔️ Real-time monitoring w/ rapid clinic IT mitigation
    ✔️ Microsoft 365 supported implementation
    ✔️ Real-world healthcare industry security readiness
    ✔️ Industry-wide best IT practices for the healthcare industry
    ✔️ Regular APPs + My Health Record policy review & compliance
    ✔️ Access control monitoring for all healthcare software/data
    ✔️ Regular system, security, & IT performance reviews

    Read More
  • Reliable Clinic Infrastructure w/ 24/7 Support

    In the healthcare industry, an always reliable and always accessible IT infrastructure is crucial. That’s how it should be, and that’s how OSIT does it.

    Clinicians need instant access to patient records, messages, and telehealth to provide seamless patient care. So, any IT-related delays or downtime (no matter the size) can create the biggest magnitude in the entire healthcare organisation.

    This is where Office Solutions IT excels.

    Our managed IT services for healthcare providers are designed to deliver clinic-grade infrastructures that run with resilience, reliability, and high availability with rapid support response, all so your Australian medical operations can run smoothly 24/7.

    ✔️ Segmented IT networks built for heavy clinical workloads
    ✔️ IT infrastructure aligned with APP, My Health Record, and E8
    ✔️ Optimal server & Microsoft 365 performance
    ✔️ Proactive patching & updates for all systems, including M365
    ✔️ 24/7 access to healthcare IT support experts
    ✔️ Daily, immutable backups for clinic documents & patient records
    ✔️ Scalable data storage for multi-site clinics

    Read More

Browse Our Managed IT For Healthcare Case Studies

See how our industry-specific support and managed healthcare IT solutions have positively impacted our clients.

Womens Health & Family Services

WHFS recognised the potential of technology to expand their reach to individuals; however, they lacked the appropriate systems and support. So, they engaged with OSIT to upgrade their infrastructure with healthcare managed IT support services.

READ CASE STUDY

PYC Therapeutics

PYC Therapeutics recognised the need to enhance their IT systems, security, costs, and support. They partnered with OSIT for a healthcare managed IT service to ensure a smooth transition to a managed IT service designed for their evolving needs.

read case study

Our Managed IT Support Blogs for Healthcare Practitioners

Stay informed with practical, healthcare-focused IT insights by exploring our comprehensive library of IT blogs. These blogs cover a wide range of topics, from securing sensitive patient data and meeting compliance requirements to enhancing system uptime, supporting hybrid clinics, and simplifying technology use for your staff.

Why healthcare IT services is a must, not a should.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...
MSP vs vCIO: What’s the difference and which one is right for you

MSP vs vCIO: What’s the difference and which one is right for you

Managed Service Providers (MSPs) and Virtual Chief Information Officers (vCIOs) both solve an...
Why You Need Managed IT Services to Safeguard Success

Why You Need Managed IT Services to Safeguard Success

Today, businesses can no longer afford to view Information Technology (IT) as just a supporting...

Top FAQs About Our Healthcare Managed IT Services

Find the answers to common questions about our healthcare IT managed services from medical providers, doctors, and clinicians. If you have questions that weren’t covered below, reach out to us here.

Managed IT services for healthcare providers and clinics involve the outsourced management of clinical IT. This typically includes IT support, cybersecurity, cloud services, infrastructure, communications, and device management to ensure practitioners can operate efficiently and deliver quality patient care.

We are recognised as one of the top Managed Service Providers in Australia with the quickest response time. On average, we respond to IT issues within 18 minutes.

Our invoices are transparent, with no hidden fees. So, the price we quote for our healthcare managed IT support services is exactly what you'll pay monthly.

However, our healthcare IT services are tailored to each organisation. Fill out the form below to receive a more precise pricing estimate for your medical IT requirements.

Certainly!

We handle a range of IT projects for clinics and healthcare organisations across multiple sectors. Contact us using the form below so we can develop tailored managed IT services for medical practices.

We conduct healthcare IT consulting to implement processes that align your clinic’s IT with the Australian Privacy Principles (APP), maintain My Health Record security and access policy, and enforce the ACSC Essential Eight strategy.

We also provide audit-ready documentation and essential team training as part of our services.

Our tailored IT service management for healthcare (combined with extensive staff education programs) offers effective strategies to meet the ever-evolving regulatory standards in the medical field.

This includes compliance with the Essential Eight framework, the Australian Privacy Policy, and My Health Record.

Yes. The Essential Eight framework was developed by the Australian Cyber Security Centre (ACSC) and serves as a highly recommended IT security baseline for healthcare clinics and medical providers that handle sensitive patient information.

Yes! Stabilising clinic servers, networks, and storage is part of our healthcare managed IT services. We offer 24/7 monitoring and maintenance/upgrade services whenever needed.

We Specialise in Healthcare Managed IT Services. Talk to Us Today.

We design, manage, and provide healthcare managed IT services provider support, so you can take care of patients while we take care of the technology.