Case Study

A pioneer in developing new generation RNA therapies to help patients with rare and genetic diseases

PYC Therapeutics, founded in 2005, is a clinical-stage biotech company that focuses on RNA-based drug designs and innovative drug delivery technologies to improve the lives of patients suffering from severe inherited conditions. 

The company primarily develops therapies for inherited eye diseases and is engaged in preclinical discovery efforts for neurodegenerative diseases. They operate clinical and laboratory facilities in California, USA, and Perth, Australia.

Business Objectives

• Ensure a seamless IT project transition 
• Enhance security measures
• Establish IT transparency
• Obtain proactive IT support

Executive Summary

PYC Therapeutics transitioned to a managed IT service that meets all their technical requirements

PYC Therapeutics was looking to improve their overall IT systems, from security, costs, and support. They sought a managed IT service provider that would prioritise clear communication regarding IT solutions.

To address their needs, PYC Therapeutics partnered with OSIT to formulate strategies to strengthen their IT systems, including the assignment of a dedicated Virtual CIO responsible for overseeing IT operations and maintaining clear communication about costs and licensing. 

The Challenges

Implement IT solutions along with complying with specific industry requirements.   

PYC Therapeutics needed to implement IT solutions that complied with the specific regulations of the pharmaceutical industry. Despite already having robust cybersecurity measures in place, they wanted to add further protective layers while optimising their systems and overall IT costs with a transparent Managed Service Provider like OSIT.

The Solution

Transition PYC Therapeutics to OSIT’s managed IT services.

Office Solutions IT is dedicated to transparency, clear communication, and proactive solutions for Australian-based organisations and SMEs.

Throughout the transition process, our team provided a transparent assessment and a clear transition plan that outlined realistic expectations regarding timelines, costs, and outcomes. Our team maintained open communication during and after the transition to ensure everything was in order on both sides.

Additionally, we made sure that all processes and solutions were proactively implemented using the right technologies to meet their requirements, so we can continually support PYC Therapeutics as they scale.  

The Results

PYC Therapeutics now enjoys a more optimised and secure IT environment, along with transparency from a Virtual CIO and Help Desk Support

Onboarding PYC Therapeutics was a smooth experience. The communication with their teams was effective, which allowed us to move forward with the transition process ahead of schedule. They were also transparent about their technical requirements and receptive to our team's suggestions for improvement.

Thanks to our shared efforts and values, along with a proactive managed IT solution, the PYC Therapeutics team now benefits from a more optimised IT environment and an enhanced cybersecurity solution that has strengthened their overall security posture.

Additionally, they now have optimised Microsoft 365 licensing and receive regular check-ins with their assigned Virtual CIO to maintain IT performance and ensure a positive client experience.