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Applications We Support

Supporting over 200 applications that Australian SMEs use across the board.

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Office Solutions IT offers comprehensive application support to various office and industry software

Application Support & Maintenance Services That Keep You Moving

Business applications aren’t “set and forget” IT assets. They need a bit of TLC now and then to keep everything running smoothly so your team can stay productive.

As part of our IT support services, we provide application support for a wide range of business‑critical systems.

We help you stay operational, up to date, and set up properly.

Whether you need help with integrations, patch management, user training, vendor coordination, or configuration, we’ve got you covered.

Think of us as your behind‑the‑scenes partner. We keep your applications working so well, you barely notice we’re there - just that everything works the way it should.

That’s how we roll, and that’s how you succeed.

Talk to an Application Support Specialist

200+

Applications we maintain & support 24/7

Since 1996

Supporting SME applications for 30+ years

5 Star

200+ Google & Cloud Tango reviews

ISO Certified

In Quality and Safety Management

Application Maintenance & Support Services Trusted by Australian SMEs

TFG is an Office Solutions IT client ADA-WA is an Office Solutions IT client APD Engineer is an Office Solutions IT client Youth Futures is an Office Solutions IT client Wren Oil is an Office Solutions IT client Sydney Hospital Children’s Foundation-min Leichhardt is an Office Solutions IT client CapitalQ is an Office Solutions IT client JWBS is an Office Solutions IT client
The Office Solutions IT team providing extensive application support to an Australian business client

Application Support Services Delivered by IT Experts

Leave your application support to an Australian managed IT service provider that’s ISO‑certified, carbon‑neutral, B Corp‑certified, and backed by 200+ five‑star reviews.

From 24/7 monitoring and maintenance to cyber security, our IT experts keep your applications performing as they should, even when things get busy.

Whether your teams rely on Xero or QuickBooks for finance, AutoCAD for engineering, Primary Sense for healthcare, or Datamine for mining, we can support the applications that keep your business moving.

At Office Solutions IT, your application support is handled by IT experts and engineers who know your environment, so when something goes wrong, you’re talking to a team that already understands your business and your setup.

See What Applications We Support

“Thanks for all of your support, Office Solutions IT. Love your work team!”

Michelle White - Headspace Midland

General Office

Microsoft Office 365

PDF Architect

 

Adobe Creative Suite

PDF Creator

adobe

Adobe Certified Reseller

Apple Icon

Apple Authorized Reseller

Dropbox

Google Chrome

Notepad++

Dragon Naturally Speaking

 

LastPass

KeePass

AusKey

Dymo Label

Foxit

Google Earth

HowNow

Nearmaps

Nuance

Supporting Applications

7-Zip

Cisco AnyConnect

Cisco Systems VPN Client

Cisco WebEx

CommVault

FileZilla

I.R.I.S. OCR, Readiris

LogMeIn

TeamViewer

WinZIP

WinRAR

Office Administration

MYOB Exo, AccountEdge 

Pronto

Xero – Accounting, Practice Management

Accrivia

AusKey

Agrimaster

Business-in-a-Box

Lexis Affinity

MEX

Sage Micropay

Micropay Meridian

Open Practice

Open Practice

Reckon Payroll Premier

Paypac

Pro-Soft

Wage Easy Payroll

Sybiz Visipay

TimeTrak

Sales Management/CRM

Act!

Microsoft Dynamics CRM

QuoteWerks

QuoteWerks

Project Management

Microsoft Project

Childcare

QikKids

Accounting Practices

Handisoft

Xero Practice Management

Attache

MYOB Accountants Office and Accountants Enterprise

BankLink

Leaseman

NTAA Software: FBT, MED, Deduction Finder, Salary Sacrifice Calculator

Sage Pastel Evolution, Accpac

BGL CAS and Simple Fund

Reckon Accounts

Quickbooks Accounting, Premier, Enterprise

Calxa

Law

Nexis Affinity

Engineering

Autodesk Products

AutoCAD

DWG

ArcGIS

Bentley

CSC Tedds

CSSP

DIALux

MapInfo

DraftSight

eDrawings

ESdat

Matlab

Mathcad

OneSteel OSPC-1

OneSteel OSPC

Petrosys

POV-Ray

QGIS

RAM Concept and Structural

RAPT

RAPT

S3GRAF

Tekla BIMsight

Trimble

TurboCAD

Mining

AcquireDataShed

Geovia

Surpac

InSite

MineSched

Loadrite Material Management System

Micromine

MineSight

MineSAT

MineMap

Petrel E&P

Pronto

Maxwell DataShed and GeoServices

Environmental

Aqua Chem

Chem Alert

EarthSoft

Encom Discover Mapinfo

HEC-RAS

HY-8

XPSWMM

MODRET

Processing Modflow

Surfer 8

The Kingdom Software

WaterRIDE

XPSTORM

Sports Administration

 
Office Solutions IT is a top Managed Service Provider recognised by cloud tango that offers application maintenance and support services

Don’t See Your Application? No Worries!

Recognised by Cloud Tango as one of Australia’s top Managed Service Providers, our team supports a wide range of business applications that SMEs use every day.

Far more than we can list here.

If you don’t see your application mentioned above, just reach out, and we’ll quickly let you know if we can support it.

Check If We Support Your Application

Application Maintenance & Support That Spans Industries

Accounting

Finance teams rely on a range of applications to keep accounting running smoothly. We support tools like Xero, Handisoft, QuickBooks, MYOB, and many others. And if you need more than day‑to‑day support (such as compliance or integrations) we can help with that too.

IT for accounting firms

Legal

Never lose sight of your legal documents and billables with reliable application maintenance and support that keeps everything running in the background. We work with Open Practice, Settlements Plus, LexisNexis, NetDocuments, Lawdocs, and many more.

Explore legal IT support

Healthcare

Keep patient data easy to access for your medical team with reliable application support from Aussie IT experts who understand how the healthcare industry functions. We work with Best Practice, MasterCare, MedicalDirector, HealthLink, Primary Sense, and more.

Healthcare IT support

Mining

Ensure operational continuity in your mine sites with application support from ISO‑certified IT experts. We support mining applications like ioGas, ArcGIS, GEOVIA, Datamine, Micromine, Surpac, LogChief, QGIS, Datashed, Deswik, and more.

Mining IT Support

Not-for-Profit

Keep your mission moving with secure application support to maintain staff and volunteers productivity. Our team knows M365 for Nonprofit, AvantCare, Xero, MYOB, Microsoft Dynamics 365, and more to focus on impact while staying on budget.

Not-for-Profit IT Support

Engineering

Get the configurations you need (without the hassle) from a B Corp‑certified MSP that keeps your IT at its best. We support engineering applications like Autodesk, Bluebeam, Altiva, MATLAB, EPLAN, Deltek, Oracle, Aspentech, Workbench, and more.

IT Support for Engineering

Application & IT Support Blogs You Should Check Out

For more IT insights and expert tips from the OSIT team, check out our recent blog posts below.

Why healthcare IT services is a must, not a should.

Why healthcare IT services is a must, not a should.

IT has been around to help businesses adapt to customer needs and competition. It brings nothing...
Read More
How Much Does IT Support Cost?

How Much Does IT Support Cost?

Today, small- to medium-sized enterprises (SMEs) face complex decisions when IT support is needed....
Read More
IT Support for Engineering: How Firms Can Improve Operations with IT

IT Support for Engineering: How Firms Can Improve Operations with IT

Engineering firms have always required cutting-edge technologies to support their operational...
Read More

We're Trusted By Businesses Like Yours

Backed by 250+ verified reviews across leading platforms.

 

 

Application Support FAQs

Have questions about our application maintenance and support services? You’ll find answers to the most common ones below.

Application support is an IT service that looks after your business software so it stays running, secure, compliant, up to date, and set up the way you need it.

At Office Solutions IT, our application support services (usually included as part of our managed IT support) cover 24/7 monitoring and maintenance, fixing errors, applying security patches, managing configurations, user training, and coordinating with software vendors on your behalf.

Office Solutions IT supports more than 200 business applications, from everyday productivity tools to specialised software for accounting, legal, engineering, healthcare, mining, and nonprofit organisations.

Browse the list of supported applications above to see what we cover. If your software isn’t listed, simply reach out using the form below and we’ll let you know how we can help.

Our application maintenance and support services cover troubleshooting, issue resolution, cyber security, and update management. We also fine‑tune configurations, help you get the most from your software, train and onboard users, coordinate with vendors, and proactively monitor for potential problems.

Yes. Our IT experts work with software and infrastructure across a wide range of industries. While we specialise in accounting, legal, healthcare, engineering, mining, and not‑for‑profits, we also support professional services, start‑ups, and many others.

If you need help with a niche or industry‑specific application support, simply get in touch using the form below and we’ll help you get started.

Application support is included in both our Managed IT and Essentials IT service packages.

If you need application maintenance and support for a specific business software, or want to talk through the best setup for your SME, get in touch with us below and we’ll help you work it out.

Pretty quick.

Our response times depend on how urgent the issue is, but on average, our application support response time is around 18 minutes (one of the fastest of any MSP in Australia).

Our core team is available from 7:30 am to 5:30 pm, and we also offer after‑hours support for round‑the‑clock coverage when you need it.

Get Expert Application Support from an ISO-Certified IT Service Provider

Tell us which applications your SME uses, and we’ll confirm how we can support them, so you can move to a stable, proactive, and secure software environment built for success.
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Turn that IT frown upside down

IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.

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Email us connect@osit.com
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