BESC had recently been purchased by a new management team who were looking to expand its operations. To do this, they needed their IT to support MYOB Exo, an ERP system. At the same time, they were looking to improve their email as it was a collection of Bigpond email addresses. This did not look professional to their clients and in addition did not offer a very good mobile experience.
As the business had just been purchased there was a requirement to minimise capital expenditure.
MYOB Exo requires a dedicated server with SQL to run reliably. To achieve this for BESC in a cost effective way, a new virtual server was created on an existing Hyper-V host. This allowed us to re-use the existing hardware and an existing Windows Server 2012 license. SQL Express was used which is a free product. The benefits of this approach was minimal upfront costs with only the backup software (ShadowProtect) needing to be purchased.
Slow internet connectivity in the industrial area of the Bunbury region prohibited a full cloud solution for MYOB Exo.
The existing email platform was a collection of Bigpond email addresses. This presented problems when trying to use the email on mobile devices as the email didn’t synchronize across platforms. For example, an email deleted on the phone would still be on the computer and vice versa.
Our solution was to use BESC’s existing domain name (BESC.com.au) and use the Office 365 Cloud platform. By using the BESC domain name, we are able to setup users with firstname.lastname@example.org, meeting BESC’s goal of their emails looking more professional. The Office 365 platform uses ActiveSync which maintains the state of email across devices, so for example if you read an email on your phone, it will show up as read on your computer. This significantly improved the users mobile experience.
Office 365 is paid on a monthly, per user basis. This minimised up-front costs rather than investing in an on-premises (Microsoft Exchange) email platform. It is also flexible and scalable so can meet BESC’s needs as they continue to grow.
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