Case Study

Introduction

Ransomware attacks are getting more sophisticated, and with their multi-stage attacks, they are affecting more businesses and organisations across Australia. Experiencing a ransomware attack is more a question of "when" than "if." And when it happens, a proactive managed cyber security approach combined with a robust backup strategy is essential for quick recovery from an IT disaster.

In this case study, we will compare two companies: Firm A and Firm B.

Both faced a similar ransomware attack but experienced different outcomes due to their cyber security strategies. Their response shows the difference between a manageable disruption and a serious business threat, and why the level of managed security you have in place matters. 

The Challenges

Firms A and B were both targeted by a highly advanced ransomware attack.

This complex malware compromises servers and use various methods to infiltrate and encrypt sensitive business data, while also deleting on-site and cloud backups. If not addressed promptly, this kind of ransomware attack could severely disrupt operations and cost the organisations both profit and reputation.

Here’s how each firm responded to the ransomware attack based on their respective cyber security and backup strategies.

The Results

Given the increasing frequency of ransomware attacks, taking a proactive approach to cybersecurity and backup strategies can significantly mitigate the impact of an attack. Similar to Firm B’s proactive method with isolated backups, they transformed a potentially devastating ransomware incident into a manageable event with little to no downtime.

In contrast, Firm A’s experience with Managed Security Basics shows that basic protection alone may not be enough to stop fast-moving attacks after hours, and that isolated backups are just as important as detection.

Although both Firms A and B had immutable backups, Firm B didn't need to use theirs. When Firm A's server-attached HDD backups could not be recovered, the immutable backup became their last line of defence and helped avoid further downtime and added recovery costs.

Proactive security and backup solutions are now essential for any SME, especially considering how frequently ransomware attacks target them.

Don’t wait for an attack to occur. Start implementing a proactive managed IT security plan today with your trusted IT professionals.