
Business continuity is a process that ensures the continuation of business operations in the event of unexpected disruptions. These disruptions can be caused by cyberattacks, hardware and software failures, network outages, human errors, or natural disasters.
An IT business continuity plan encompasses all aspects of a small or medium-sized enterprise (SME), including processes, assets, workflows, and IT systems. By implementing it, an organisation can maintain operations during unforeseen events, prevent data loss, ensure consistent customer service, and avoid legal disputes and compliance issues.