1300 349 195

Rapid Response IT Support

190 per hour ex gst 1

Say goodbye to long term contracts and monthly fees,

Essential IT support you can count on

Our Essentials plan is our no frills, no fuss, IT support plan. There are no monthly fees, no contracts and no lock-in periods, so you can use (and discontinue using) our services whenever you like.

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When is Essential IT support right for you?

Choosing essential IT support isn’t determined by your industry, your bottom line or how many bums on seats you have at the office. It’s about choosing the right support for your situation. Here’s when Essential IT support is right for you.

NO IT SUPPORT

Get instant access to a team of ridiculously nice people ready to take your IT issue off your hands 

Get IT Support

NEED URGENT HELP

Get a team of people and a wealth of knowledge on standby to spring into action whenever you need them

Request Help

ONE OFF ENGAGEMENT

Sometimes you just need an odd job or a project taken care of. We'll do it for you, so you don't have to

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Australia wide IT support for only $190ex per hour

Our Essentials IT Support means you'll have no monthly fees, no contracts and no lock-in periods. Just responsive IT support at the ready whenever you need it.

Sign Up Now

Introducing rapid response IT support you can rely on

When your IT stops working, so do you. We get it and we’ll get onto it within minutes. “Yeah Yeah” you say, but we mean it and we can prove it.

NO LOCK IN

NO LOCK IN

Use or discontinue using our services whenever you like

NO CONTRACTS

NO CONTRACTS

On demand services without a commitment period

No hidden fees

NO HIDDEN FEES

And no nasty surprises. Only pay for the help you use

Eliminating IT issues has never been easier,
just ask our clients

google 200+ reviews  cloudtango 50+ reviews

“We rarely have issues with our IT, but when we have run into a problem, we just submit our ticket to Office Solutions knowing that they will get back to us promptly."

Lee Pinkerton
Cape Bouvard Investments

"We’re absolutely thrilled to be working with OSIT and couldn’t be more pleased with the level of service we’ve received. They’ve proven to be not just a service provider but a true partner in helping our business thrive. If you’re looking for IT support that genuinely cares about your success - we wholeheartedly recommend OSIT!"

Amber Green
YVSC Pty Ltd

Common Questions

Here's the frequently asked questions we receive from individuals and organisations, just like yours, who are in need of reliable IT support.

You can also explore our collection of IT support blogs for more helpful answers.

Absolutely. Our Essentials plan is our no frills, no fuss, IT support plan. There are no monthly fees, no contracts and no lock-in periods, so you can use (and discontinue using) our services after one engagement without question.

We support clients across Australia. And when we say ‘across’, we mean everywhere, from all the state capitals to the most remote locations. And when we say ‘Australia’, we mean clients who also have offices and operations in several states.

We work with clients of all sizes, from sole traders and start-ups to clients with 500+ employees. Our flexible service model means we can tailor and scale our IT expertise and resources to suit your changing requirements, so you’re never paying for stuff you don’t need.

Aren’t all superheroes available outside regular business hours? While our standard support hours are from 9:00 to 5:00 pm WST Monday to Friday, we’re here for you 24/7. Please note that out-of-hours fees may apply.

Faster than you can say, ‘Industry-leading IT support response times.’

OK, maybe not that quickly, but pretty fast. In fact, on average we respond to IT issues within 18 minutes. 

Our clients don’t like hidden costs, and neither do we, so the price we quote is the price you pay. There's no contract, commitment period or minimum term. Once you've completed the sign up form,  you're welcome to use and discontinue using our services whenever you like.

Support

Our essentials IT support is charged at $175.00 Per Hour exclusive of GST (billed in 6 minute increments).

Travel

If we need to travel to your location we charge $90 Per Hour exclusive of GST.

Out-Of-Hours

If you need assistance while working out of hours, we’ll be around to save the day - or night. Please note that our after-hours rate of time and a half may apply.
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Turn that IT frown upside down

IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.

  Call us on 1300 349 195
  Email us connect@osit.com
  Schedule a call

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