VoIP solution for Australian businesses

Voice over Internet Protocol (VoIP) is a newish solution that uses the Internet as the transmission medium for telephone calls. It is an increasingly popular alternative to the traditional  PSTN/ISDN networks. A simple example of VoIP is Skype.  We can provide solutions for both PSTN and  VoIP.

VoIP solutions are proving to be far more cost-effective than traditional systems. Usually, they are able to integrate with computer applications such as the address book in Outlook.

For distributed offices, they can also offer the benefit of having multiple offices on the same phone system, with internal transfer of calls.

Two alternatives are on-Premise VoIP and Hosted VoIP. We can create these using Mitel, Cisco, Auvaya, Polycom and Amcom products.

These new phone systems support features like call transfers, voicemail, music on hold, reception module, boardroom conferencing, fax to email, call forwarding and so on.

Up your business game now


What's in it for you


Optimised communications

Ability to optimise telecommunications performance and cost through effective use of Internet-based telephony services.



IT experts on call

Independent and unbiased advice on the right solution at the best price for your business’s needs.



Technical analysis

Integrated hardware analysis to see how the pieces of the puzzle fit together to improve business performance.

Smooth collaboration

Desktop and data sharing (including web-connected electronic interactive whiteboards).

Unified communication

Call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).

Enhanced connectivity

Web (Video) conferencing and collaboration and reduced charges with international calls.

Seamless communication with VoIP

Unified Communications extends the usual office telephone system to an integrated enterprise-wide communication service which:

✔️ Unifies phones, devices, computers and apps into a single communication platform
✔️ Integrates with Outlook and Internet Explorer to provide one-button press calls
✔️ Shows a pop-up window on your computer screen with who is calling
✔️ Ring simultaneously on all of your devices
✔️ Reduced charges with international calls
✔️ Web (Video) conferencing and collaboration.
✔️ Desktop & data sharing (including web-connected electronic interactive whiteboards)
✔️ Call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).

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Benefits of VoIP


Improved productivity through reducing waiting times for responding to calls and messages


Increased customer satisfaction through improved business agility and responsiveness



Presence information means staff can reach each other via call or vide conference on the first try without issues



Potential travel savings through easier video conferencing and shared whiteboards



Improved productivity through better calling and messaging regardless of device

"OSIT have worked with us to significantly improve the performance of our IT systems, and at the same time have enabled us to reduce the amount of time we spend on IT. OSIT get my vote."

Martin Wilkes - RISC Advisory

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