Device Management Solutions

Modern device management handled by a team of friendly (and uber smart) IT experts

Speak to a Device Management Expert Devices We Support

Reliable Device Management That Covers Every Lifecycle Stage from Day One

When devices are bought on time, set up properly, and kept updated and replaced when needed, IT support becomes smooth and stress-free, and your team’s devices just work.

That’s exactly what our device management solutions are built to do.

At Office Solutions IT, we keep your entire device fleet secure, compliant, and productive at every stage of its life. From the moment it’s ordered to the day it’s retired, we take care of the details so your team can focus on their work.

Whether you have 5 devices or 500, our device management support for Australian SMEs is designed to give you a secure, efficient, and cost-effective IT environment.

No surprises. No constant firefighting. Just office devices that do their job.

Explore Our Managed Device Services

10+

Hardware device vendors we support

24 x 7 x 365

Proactive device monitoring & support

250+

Five-star reviews from AU clients

30 Years

Supporting Aussie SMEs since 1996

Device Management Solutions Trusted by Australian Businesses

Wren Oil is an Office Solutions IT client

Sydney Hospital Children’s Foundation is an Office Solutions IT client

Leichhardt is an Office Solutions IT client

CapitalQ is an Office Solutions IT client

What is Device Management?

Imagine having an IT administrator who takes care of your entire device fleet, so you can get on with your day without waiting for things to break before they’re replaced.

That’s what device management is all about.

Device management is the process of buying, setting up, configuring, and looking after all the IT devices your organisation uses, including:

Laptops and desktop computers
Smartphones and tablets
Networking equipment and servers
Security appliances
IoT tools.

Office Solutions IT has been managing devices for businesses since 1996. By moving to modern device management with cloud platforms like Microsoft Intune, Windows Autopilot, and Azure Active Directory, we help keep your IT environment efficient and your security posture in great shape.

See How Managed Device Services Work

End-to-End Device Management Services for Australian SMEs

Device Procurement

Get the right device for every team member, at the best possible price.

Procure business-ready devices built for success

Choosing the right devices sets your team up in the right direction.

When you have experts helping you select and procure the right hardware, you’re already on your way to effective device management.

At Office Solutions IT, we source and standardise business-grade devices that meet your performance, security, and cost requirements. Each team member gets devices that match their role and technical needs.

To give you great value, we partner with leading hardware brands like HP, Dell, Apple, Lenovo, Microsoft and more. We then manage these devices from day one through to retirement, so performance stays consistent across your environment.

Why you might want this:

✔️ Device lifecycle & supportability

✔️ Reliable IT vendor partnerships

✔️ Smooth device deployment

✔️ Ongoing managed device services

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Device Deployment

Make sure your business devices are ready for your team from day one.

No setup. No hassle. Just sign in and start working.

Imagine having a device management partner who handles everything from procurement to setup and security, so all you need to do is log in and get on with your day.

That’s how our device management support for Australian businesses works.

For every device rollout, we help you build a modern workplace with fast, secure, and consistent devices that support your team’s productivity. We configure your devices the same secure way every time, with a deployment approach that covers the entire device lifecycle.

Why you might want this:

✔️ Zero-touch and low-touch deployment experience

✔️ Ongoing device management and audit

✔️ Smooth handovers for device refresh and replacements

✔️ Supports corporate-owned devices and BYOD environments

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Mobile Device Management

Easily manage all your business smartphones and tablets from one place.

Mobile device management that keeps work simple and secure.

Mobile devices are now essential business tools, so they need the right controls to keep your SME secure and compliant.

With our mobile device management, you can give your teams a safe and productive experience on both iOS and Android, across corporate-owned and BYOD devices.

Our mobile device management is built into our managed device services and fully integrated with our managed IT service, tailored for today’s mobile Australian workforce.

Why you might want this:

✔️ Device protection, encryption, and OS requirements

✔️ Secure access to business apps, email, and data

✔️ Compliance-based access to business data

✔️ Supports field-based and mobile staff

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Device Monitoring & Support

Sort out device issues before they impact your business.

Monitor device health, performance, and security around the clock.

Our device management and support for Australian SMEs doesn’t stop at 24/7 monitoring. We give you real-time visibility, responsive support, and proactive maintenance to keep every device running smoothly.

Our friendly IT team uses modern device management tools to watch over performance and health in real time, so if something goes wrong, we can spot it early and fix it quickly.

And when an issue does come up, it’s handled by our local Australian support team, who know your environment inside out, whether your devices are procured by us, corporate-owned, BYOD, or your team is mobile-first.

Why you might want this:

✔️ Proactive monitoring to improve uptime

✔️ Root-cause fixes for recurring IT issues

✔️ Faster issue resolution with full context

✔️ Ideal for office-based, hybrid, and remote teams

Modernise My Device Management
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Helpdesk & Device Support

Let our experienced IT engineers quickly sort out your device issues.

Local device management support in Australia.

Don’t let device issues slow your team down.

Our uber-friendly and uber-experienced IT engineers understand your environment and fix problems quickly (and properly) the first time. We also take a proactive approach, solving issues at the root so they don’t keep coming back.

That’s how our local Australian team delivers device support: fast, personal, and effective.

Why you might want this:

✔️ Skilled engineers who provide end-to-end support

✔️ 360-degree visibility of your device configurations

✔️ Device support tailored to the modern Australian workplace

✔️ Clear & structured escalation paths for complex issues

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Device Security Management

Implement security protection across every device endpoint.

Protect business data whenever, wherever your teams work.

Start device cyber security at the base level.

With device security management from an ISO-certified Managed Service Provider, you can enjoy layered protections at every endpoint, no matter where your users work.

As a part of our device management solutions, we secure your devices at every stage of their lifecycle to minimise your risks from procurement to refresh and retirement, all without slowing you down. And as our managed device services are designed for Australian SMEs, you’re protected with local business requirements in mind, giving you greater confidence in your device security.

Why you might want this:

✔️ Role-based access to resources and applications

✔️ Secure access for remote & hybrid teams

✔️ Security policy enforcement across all devices

✔️ Risk-based security monitoring on all devices

Secure Device Management Support in Australia
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"A really diligent team with excellent customer service. I had a problem with my computer in the morning, and the problem was fixed in 45 min. Thank you very much. They are efficient and resolve the problem as soon as possible."

Johan Barrantes - Antipa Minerals Limited

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Just Some of the Devices We Support

HP

Dell

Apple

Lenovo

Microsoft

Samsung

Toshiba

Sony

ASUS

Acer

MSI

Other IT Management Services You Might Be Interested In

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Essential 8

Implement the ACSC’s 8 foundational mitigation strategies to set your baseline against cyber threats and minimise your risks.

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IT Health Check

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Device Management Solutions Designed for the Modern Workplace

Modern device management gives you more flexibility than traditional on‑premise setups. With cloud platforms like Microsoft Intune, Windows Autopilot, and Azure Active Directory, you can manage your entire workforce securely and efficiently from one place, no matter where they are in Australia or beyond.

As a certified Microsoft Solutions Partner, we set up and run modern device environments where employee devices arrive pre‑configured and ready to use, with zero IT touch from your side.

Rest assured that your computers and mobile devices are connected to a single, secured environment that’s monitored 24/7. And if a device is lost or stolen, we can remotely lock and wipe it to keep your data safe.

Modernise My Device Management

Microsoft Intune

Windows Autopilot

Azure Active Directory

Conditional Access Policies

Application Management

Corporate-Owned Devices

BYOD Management

Remote Wipe & Lock

Managed Device Services Built Around Your IT

Resolve Issues Before They Become Outages

Spot device health issues early with OSIT’s 24/7 remote monitoring and local help desk support. We watch, patch, and investigate problems in real time, so you stay ahead of issues before they slow your team down.

Flat Per-Device Managed Service Fee

Manage your device management costs proactively with a simple, flat per-device monthly fee for laptops, desktops, smartphones, tablets, and more. All transparent pricing. No surprise invoices.

Meet Australian Regulatory Standards

Keep your devices aligned with ACSC Essential Eight, the Australian Privacy Act, and SMB1001 guidelines. We help you bring your device environment up to Australian compliance standards, and keep it there.

Reduce Your Attack Surface

Set conditional access policies, security patching, and remote controls to keep non‑compliant or unmanaged devices from putting your business at risk.

Remote Device Management

Whether your team works on-site, hybrid, or fully remote, our cloud-based device management keeps every device supported from anywhere. No VPNs. No onsite IT visits (unless they’re really needed).

Talk to a Device Management Solution Provider

Device Management Case Studies

Aviair

When Aviair needed to upgrade their IT network, they partnered with OSIT to lift their IT environment to an enterprise-grade standard. Together, we improved performance and efficiency across their Australian offices, backed by a managed IT service that looks after their devices and overall infrastructure.

Read Case Study

Kimberley Accommodation

The Kimberley Accommodation Group partnered with OSIT on a managed IT project to modernise their infrastructure, from replacing devices to managing system migrations and optimising Microsoft 365. They now have a fully managed environment that takes care of both user and device management.

Read Case Study

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Why OSIT is a Top Choice for Modern Device Management

See what 250+ Australian businesses say about working with us

Got Questions About Our Device Management?

Here are some of the most common questions about our device management and support services in Australia.

If yours isn’t answered here, please get in touch using the form below, or you can explore our IT support blogs.

Device management is the process of setting up, securing, and looking after every hardware device your SME relies on. That includes desktops, laptops, smartphones, tablets, printers, servers, and more.

If your business leans heavily on IT, having a structured device management solution helps protect you from security breaches, device loss, rising IT costs, and downtime. With tighter IT and industry regulations in Australia, a managed device service that supports your entire fleet also makes it easier to stay compliant—so you and your team can stay focused on the work that matters most.

At Office Solutions IT, we support a wide range of business devices, including Windows laptops and desktops, Apple computers, iPhones and iPads, Android smartphones and tablets, Microsoft Surface devices, printers, scanners, servers, and networks.

We partner with major device vendors like HP, Dell, Lenovo, ASUS, Microsoft, Apple, Samsung, Toshiba, Acer, MSI, and Sony, and we support devices running Windows, macOS, iOS, and Android.

If you use any of the devices above, we can manage it. And if you don’t see your setup listed, get in touch and we’ll happily check it for you.

Device management includes a wide range of endpoint devices like laptops, workstations, desktops, servers, firewalls, and printers.

Mobile device management (MDM) is a focused part of this, looking specifically after smartphones and tablets. Microsoft Intune is an MDM solution that helps IT teams set security policies, deploy apps, and manage company data, which is especially useful for hybrid and remote staff.

Office Solutions IT provides both device management and mobile device management solutions that cover comprehensive services in maintaining the devices used in your organisation.

A mobile device management provider specialises in setting up, configuring, and managing your MDM platforms. It’s a great option for SMEs that don’t want to hire in-house IT staff just to handle mobile security and compliance on tools like Microsoft Intune.

At Office Solutions IT, we deliver mobile device management as part of our broader device management services. We look after device maintenance, policy management, app deployment, and support for both corporate-owned and BYOD devices.

Microsoft Intune is a cloud-based endpoint management platform used by many organisations for modern device management. It helps you enrol devices with Windows Autopilot for zero-touch deployments, roll out security and compliance policies across all company devices, and manage applications remotely on any enrolled device.

As a Microsoft Solutions Partner, Office Solutions IT can run your device management through Intune and take care of your modern device environment from day one.

Our simple, flat-fee device management is built into our Managed Support and Essentials IT plans. Your monthly cost depends on your setup, such as how many devices you have, which platforms you use, and the level of support you need.

There are no hidden extras or unexpected bills. What we quote at the start is exactly what you pay each month.

Turn that IT frown upside down

IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.

Call us on 1300 349 195
Email us connect@osit.com
Schedule a call

Device Management Solutions

Reliable Device Management That Covers Every Lifecycle Stage from Day One

Device Management Solutions Trusted by Australian Businesses

What is Device Management?

End-to-End Device Management Services for Australian SMEs

Device Procurement

Procure business-ready devices built for success

Why you might want this:

Device Deployment

No setup. No hassle. Just sign in and start working.

Why you might want this:

Mobile Device Management

Mobile device management that keeps work simple and secure.

Why you might want this:

Device Monitoring & Support

Monitor device health, performance, and security around the clock.

Why you might want this:

Helpdesk & Device Support

Local device management support in Australia.

Why you might want this:

Device Security Management

Protect business data whenever, wherever your teams work.

Why you might want this:

Just Some of the Devices We Support

HP

Dell

Apple

Lenovo

Microsoft

Samsung

Toshiba

Sony

ASUS

Acer

MSI