Do you know what’s worse than seeing your IT go down? Waiting for someone to respond.
Downtime is serious business. The longer your IT is down, the more business you’re losing. The key is to acquire an IT support service built for speed and proactivity.
With Office Solutions IT, you get your very own dedicated IT Support team, and you also get to focus on what you do best: fighting for market share.
Finding the right IT support solution for your business is no easy task. We get it, and we can help you get it. Start today, and we’ll be in touch personally to show you what quality IT support is all about.
If there’s a recurring or deep-seated issue, we will address it. Our immediate goal is to get you back in business ASAP and we do it by resolving your support tickets within the same day.
✔️ Prioritised incident resolution
✔️ All the IT support you need to get the job done
✔️ IT support you can count on
On average, we respond to high-priority incidents in only 3 minutes and normal incidents in just 18 minutes. Yes, that's fast, and you can ask our competitors.
✔️ Rapid-response IT support
✔️ Stay one step ahead of downtime
✔️ 24 x 7 x 365
Not some vast team that doesn’t know you and is slow to react. Not a one-man band that lacks capacity. We give you a small-but-experienced team that’s just right.
✔️ IT requests on tap
✔️ Best practice standards
✔️ IT that works from day one
(and we have the stats to back it up)
Users and growing
It's the number of users we currently support.
Growing client base
We have clients that spans across Australia and beyond.
Years of service
We've been supporting Australian businesses since 1996.
Managed devices
It's the number of devices we currently support.
Tickets that meet SLA
The average number of tickets that will meet service-level agreements
