(without the wait)
When your IT stops working, so do you.
We get it. And we get onto it. ASAP.
Do you know what’s worse than seeing your IT go down? Waiting for someone to respond.
Downtime is serious business. The longer your IT is down, the more business you’re losing. The key is to acquire an IT support service built for speed and proactivity.
With Office Solutions IT, you get your very own dedicated IT Support team, and you also get to focus on what you do best: fighting for market share.
Finding the right IT support solution for your business is no easy task. We get it, and we can help you get it. Start today, and we’ll be in touch personally to show you what quality IT support is all about.
Get our pricing and plans straight to your inbox - just tell us where to send it.
AdHoc support
1 Hour rapid response
No lock-in contracts
Set and Forget IT Support
Dedicated Partner
Stay one step ahead of downtime
If there’s a recurring or deep-seated issue, we will address it. Our immediate goal is to get you back in business ASAP and we do it by resolving your support tickets within the same day.
✔️ Prioritised incident resolution
✔️ All the IT support you need to get the job done
✔️ IT support you can count on
Get our pricing and plans straight to your inbox - just tell us where to send it.
On average, we respond to high-priority incidents in only 3 minutes and normal incidents in just 18 minutes. Yes, that's fast, and you can ask our competitors.
✔️ Rapid-response IT support
✔️ Stay one step ahead of downtime
✔️ 24 x 7 x 365
Get our pricing and plans straight to your inbox - just tell us where to send it.
Not some vast team that doesn’t know you and is slow to react. Not a one-man band that lacks capacity. We give you a small-but-experienced team that’s just right.
✔️ IT requests on tap
✔️ Best practice standards
✔️ IT that works from day one
Get our pricing and plans straight to your inbox - just tell us where to send it.
(and we have the stats to back it up)
Users and growing
It's the number of users we currently support.
Growing client base
We have clients that spans across Australia and beyond.
Years of service
We've been supporting Australian businesses since 1996.
Managed devices
It's the number of devices we currently support.
Tickets that meet SLA
The average number of tickets that will meet service-level agreements
These guys know IT! I have not worked with a better team in my IT career. These guys know IT and have assisted Syrah Resources for the last couple of years with various IT related problems and decisions. They are a great bunch of people and we value their input.
Our OSIT team know our IT situation like the back of their hands and consequently, there are minimal issues. When there is a problem, it’s resolved quickly and efficiently.
We rarely have issues with our IT, but when we have run into a problem, we just submit our ticket to Office Solutions knowing that they will get back to us promptly.
Hit the ground running, and keep running.
Don't know how to get your business there? We can help!
IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.
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