CLOUD VOICE

user enjoying the benefits of cloud voice services

Get all the benefits of Cloud Voice, without the extra cost

Efficient. Cost-effective. Flexible. One of the highlights of Cloud Voice is it can integrate telephony and communication services into the cloud. Cloud Voice for Australian businesses boosts team productivity, allowing them to connect, collaborate, and work anywhere.

Say goodbye to on-premise telephone systems and move to a streamlined cloud solution.

As a trusted cloud service provider in Australia, Office solutions IT aims to deliver strategic and proactive IT. In short, we make IT work for you. We only recommend the most suitable technology and solution for your business optimised to help you achieve KPIs. And that includes Cloud Voice.

Cloud Voice works wherever you do

Tailor-made for business

Tailor-made for business

Ideal for single or multisite businesses. Cloud Voice is perfect for Perth & Melbourne businesses aiming for flexible and decentralised teams.

Peace of mind

Peace of mind

Enjoy secured and low-cost calls with Cloud Voice. Say goodbye to the traditional way of making calls, and switch to cloud-based telephony.

Low cost of ownership

Low cost of ownership

Get the most bang for your buck. Reduce call rates and maintenance costs and save 40-60% upon your switch to cloud-based telephony.

Boost productivity

Boost productivity

Connect and collaborate anywhere on any device – laptops, smartphones, tablets – without worrying about call costs.

Workforce flexibility

Workforce flexibility

Connect with customers and scale your business even while working remotely. No need for those pesky limited calling plans and on-premises equipment.

Business continuity

Business continuity

Streamline business processes and put company resources to better use while maintaining quality communication within your team and customers.

Here's what some of our clients have to say

2nd best msp in 2025 by cloud tangocloudtango 50+ reviews

“I use OSIT for my IT support, backups, and risk management and I have no hesitation in recommending them to do the same for you."

Bryan O'Loughlan
CFO Associates Asia
google 200+ reviews

“People are happier, accessing resources is significantly faster and we’ve reduced the time spent on logging support tickets too."

MARCEL HILMER
CFO, VIMY RESOURCES

Feature-rich service fit for a future-proof business

Network reliability

Network reliability

Being locally-owned, we guarantee network reliability as well as local operational and technical support.

Fraud mitigation

Fraud mitigation

Real-time built-in Fraud Detection that detects fraudulent activity and proactively blocks the offending user.

Call analytics

Call analytics

Enable your business to record, monitor, and analyse essential business call metrics.

Simplified customer management

Simplified customer management

Our self-managed portal has been designed with simplicity and ease of use in mind.

Microsoft Teams integration

Microsoft Teams integration

Make and receive calls directly through Microsoft Teams, either from their mobiles, desk phones or computers.

Advanced on-hold music

Advanced on-hold music

Delight callers with a service that delivers professionally recorded audio to inbound callers waiting in the call queue.

Common Questions

Here's the frequently asked questions we receive from individuals and organisations, just like yours, who are in need of reliable voice service

Cloud Voice is a telephony service that operates in the cloud. The phone calls are delivered via an Internet connection without the need for any traditional telephony infrastructure such as PBX or PSTN lines.

Cloud Voice works by moving your telephony's PBX functionality into the cloud - commonly known as ‘’hosted’’ Voice over IP (VoIP). This PBX is then accessible from anywhere that has an Internet connection meaning that you could be sipping a cocktail on a beach and make / receive phone calls as if you were in the office.

Cloud Voice service will benefit all businesses that have a need to communicate with their team and/or customers anywhere anytime.

Cloud Voice allows businesses to consolidate their telephony and communication services into one comprehensive solution that can scale as your business requires.

Cloud Voice does away with all of the inflexibility associated with traditional phone systems and replaces it with an all inclusive per user per month pricing model.

Cloud Voice requires a broadband Internet connection such as Fiber, NBN or 5G. 

OSIT clients who enjoy cloud voice services

Cloud Voice service is only a few clicks away