Choosing essential IT support isn’t determined by your industry, your bottom line or how many bums on seats you have at the office. It’s about choosing the right support for your situation. Here’s when Essential IT support is right for you.
Get instant access to a team of ridiculously nice people ready to take your IT issue off your hands
Get a team of people and a wealth of knowledge on standby to spring into action whenever you need them
Sometimes you just need an odd job or a project taken care of. We'll do it for you, so you don't have to
“We rarely have issues with our IT, but when we have run into a problem, we just submit our ticket to Office Solutions knowing that they will get back to us promptly."
When your IT stops working, so do you. We get it and we’ll get onto it within minutes. “Yeah Yeah” you say, but we mean it and we can prove it.
Use or discontinue using our services whenever you like
On demand services without a commitment period
And no nasty surprises. Only pay for the help you use
We support clients across Australia. And when we say ‘across’, we mean everywhere, from all the state capitals to the most remote locations. And when we say ‘Australia’, we mean clients who also have offices and operations in several states.
We work with clients of all sizes, from sole traders and start-ups to clients with 500+ employees. Our flexible service model means we can tailor and scale our IT expertise and resources to suit your changing requirements, so you’re never paying for stuff you don’t need.
Aren’t all superheroes available outside regular business hours? While our standard support hours are from 9:00 to 5:00 pm WST Monday to Friday, we’re here for you 24/7. Please note that out-of-hours fees may apply.
Our clients don’t like hidden costs, and neither do we, so the price we quote is the price you pay. There's no contract, commitment period or minimum term. Once you've completed the sign up form, you're welcome to use and discontinue using our services whenever you like.
Support
Our essentials IT support is charged at $175.00 Per Hour exclusive of GST (billed in 6 minute increments).
Travel
If we need to travel to your location we charge $90 Per Hour exclusive of GST.
Out-Of-Hours
If you need assistance while working out of hours, we’ll be around to save the day - or night. Please note that our after-hours rate of time and a half may apply.
IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.
Call us on 1300 349 195
Email us
connect@osit.com
Schedule a call