(without the wait)
When your IT stops working, so do you.
We get it. And we get onto it. ASAP.
If there’s anything worse than seeing your IT go down, it’s waiting for help. Minutes feel like hours, and you feel like throwing in the towel.
Not so with Office Solutions IT. We’re built for speed, just like Usain Bolt. Only without the Lycra.
"Downtime? What's that?" - You in a few months of continually experiencing fast IT support.
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Fast IT support is not just about an efficient service. It also involves proactive solutions for long-term benefits.
On average, we respond to high-priority issues in only three minutes and normal issues in just 18 minutes. That's fast IT support. Just ask our competitors.
If there’s a recurring or deep-seated issue, we’ll address it. But our immediate goal is to get you back in business. ASAP.
Not some vast team that doesn’t know you and is slow to react. Not a one-man band that lacks capacity. We give you a small-but-experienced team that’s juuuuust right.
We’ll monitor your team’s performance, so if we don’t live up to your expectations, if we miss the mark, if we’re tardy in any way, we’ll hold our hands up and make amends.
Our fast IT support service ensures we can get you up and running once you send in the ticket. Sometimes, you don't even need to as we can fix problems before they even happen.
From our initial health check, to the ongoing check-ups we conduct, we always have a 360˚ view of your IT setup, so we can identify issues proactively, before they become problems.
“We rarely have issues with our IT, but when we have run into a problem, we just submit our ticket to Office Solutions IT knowing that they will get back to us promptly.”
"Previously when I had a computer problem, I had a feeling of panic and was quite stressed. Now, I send in my Support Request to Office Solutions and know that very quickly the problem will be solved and all done remotely; no waiting for the technician to arrive. It is so reassuring to have your support. What an excellent service!"
Sign up to our on tap, on the ball Essential IT Support and you can hit us up when it hits the fan.
We’ll spring into action like a band of IT superheroes to get you back up and running faster than you can say ‘Why is our IT guy wearing his jocks outside his trousers?’
Well OK, maybe not that fast, but as prompt and reliable as Essential IT support can be.
IT isn’t supposed to distract you from the important stuff. It’s supposed to enable you to do more of it, more efficiently. And that’s our sole purpose at Office Solutions IT – delivering IT support services that take care of the complex business of managing IT, so you can focus on your business. Get in touch and find out more.
Call us on 1300 349 195
Email us
connect@osit.com
Schedule a call
