As an IT Support Engineer, you’ll use cutting edge systems and glitch free automation to help hundreds of businesses run smoother than an OS on an SSD.
Your success will ensure businesses hum. Backs are patted. And thousands of people smile - while you kick career goals, level up your IT skills and unlock legendary achievements.
We’re Office Solutions IT, and we’ve developed a reputation for doing more than just going through the IT support motions. That’s why we’ve over doubled in size from 25 to 60 team members in 4 short years.
We question things. We find better ways to use technology and we’re growing fast. Which means we have a serious career opportunity for an IT engineer who’s fed up battling Cryptolocker all day and would rather be:
We don’t expect you to go the extra mile and provide game changing IT support for nothing.
In addition to your generous salary, we’ll support and shower you with perks, including:
To be seriously considered for this role, please have the following in your utility belt:
Experience: At least 2 years’ experience in a Level 2 or 3 support role within an IT managed service provider. Experience working with Labtech or ConnectWise will be acknowledged with a joyous round of applause.
Education: Current Windows Server, Office 365 or other Microsoft certifications will be looked at with seriously impressed eyebrows.
Skills: You must be an excellent communicator. Someone who understands how to frame their superpowered IT knowledge in a clear, concise and friendly manner – and can do so over the phone, in a well-crafted email or in person. That’s right, actual human contact.
You’ll also be comfortable working with:
Characteristics: You should be self-motivated with a real eagerness to excel and contribute to the performance of your IT support team. While your sense of humour and desire to be the best you can be (on and off the ping pong table) will stand up to the friendly rivalry of excellence between our IT support teams.
As an IT Support Engineer, your day to day doesn’t involve rolling out windows updates and endless new-user creations. Yawn.
Instead, you’ll be responsible for incident management – resolving technology issues and providing solutions that our clients, and community, will smile about. If you’re up for it, you’ll also get to play with some flashy technology while you help our projects team roll out a variety of cutting edge projects.
Sure, we'll want to check out your skills and experience, but we're looking for more than just IT smarts. Which is hard to put down on a CV. Instead, complete the application form below and introduce yourself.