Our philosophy

Frown-free managed IT solutions

There’s a reason our managed IT services look and feel different. We think about IT differently.

We aren’t just there to fix things faster than you can say, ‘Industry-leading response and resolution times’, although, with dedicated IT Partners and teams for each client, that’s part of what we do.

Our team is here to work with you to identify and rectify issues before they cause problems.

To think strategically about your IT, so you get more out of technology and improve your IT ROI. To minimise or eliminate downtime and risk, and maximise productivity. To guarantee more bang for your IT buck, so you can turn your IT from a bottom-less pit to a bottom line boosting asset.

In short, we think differently about IT, so you don’t have to think about it at all.

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Frown-free managed IT solutions

What does that feel like?

Effortless

From our seamless onboarding process, through to equally seamless hardware cycling and licence renewals, your IT team will take care of everything.

Enjoyable

Yes, enjoyable. Your dedicated IT Partner will take care of your IT (and IT budget) as personally and carefully as if it were our own.

Empowering

A horrible corporate word, but we mean it. Our strategic understanding of your business means you’ll always have the tools you need to grow.

We are committed to your success

We are committed to your success

Reach your full business potential with an IT to smile about

We pride ourselves on bringing IT to smile about from WA to Victoria. As an employee-owned company made up of different IT experts, we share one thing in common - to bring client success. Your success is our success. It's as simple as that.

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The proof in the pudding

We could prattle on about ITIL best practice and service level agreements and transparent reporting, but it’s the end product – the time, cost and productivity savings we deliver – that counts. See what our clients have to say about our managed IT ethos and the value it delivers, or check out our case studies.

What our clients say

We prefer to let our results – and our clients – speak for themselves. You can even contact them directly and hear it for yourself.

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Case Studies

It’s about improving productivity and lives, not on paper, but in the real world. Here's a few examples of how we’ve done exactly that.

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wave4

“We used to get bogged down with IT all the time, but it isn’t an issue anymore. We have a great IT Manager who keeps us up to date, but basically takes care of everything for us."

KEVIN WRIGHT - SW HART & CO

"You guys really are the best and I have no issues ever in recommending your services."

TOBY MONTEATH – COOPER PARTNERS
wave3